Awarded contract
Published
Interactive Voice Recording
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Value
78,450 GBP
Current supplier
Premier Business Audio Limited (Trading as Premier CX)
Description
Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages
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