Awarded contract

Published

Interactive Voice Recording

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Value

78,450 GBP

Current supplier

Premier Business Audio Limited (Trading as Premier CX)

Description

Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages

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