Framework Agreement for Media Services

Description

This Framework Agreement is for the provision of Media Services to Framework Public Bodies throughout Scotland Lot 1: Framework Agreement for Media Services - Lot 1 The Framework agreement is for the provision of Media Services to Public Sector Bodies throughout Scotland. The agreement is for a period of 4 years. The Contractor must be able to provide the full range of Lot 1 core services as detailed in the Invitation to Tender documents to Public Sector Bodies on a cost effective and best value basis. These include: -Print Media Coverage Service -Broadcast Coverage Service -Online Coverage Service -Social Media Service -Analytics & Evaluation Service The contractor must provide comprehensive management information at all stages throughout the process and to all participating framework public bodies. All Public Sector Bodies must receive a consistently high level service, irrespective of geographical location. A degree of flexibility is required in the service delivery. The contractor will be expected to provide resources, processes and systems that deliver continuous improvement and which demonstrate that best value is being achieved for all organisations. Improvements delivered may include but are not limited to; reduction in whole-life costs, quality, and user satisfaction. Lot 2: Framework Agreement for Media Services - Lot 2 The Framework agreement is for the provision of Media Services to Public Sector Bodies throughout Scotland. The agreement will be for a period of 4 years. The contractor must be able to provide the full range of Lot 2 core services as detailed in the Invitation to Tender documents to Public Sector Bodies on a cost effective and best value basis. These include: -News Distribution and Online Newsroom Service -Enquiry Management Service The contractor must provide comprehensive management information at all stages throughout the process and to all participating Public Sector Bodies. All framework public bodies must receive a consistently high level of service, irrespective of geographical location. A degree of flexibility is required in the service delivery. The contractor will be expected to provide resources, processes and systems that deliver continuous improvement and which demonstrate that best value is being achieved for all organisations. Improvements delivered may include but are not limited to; reduction in whole-life costs, quality and user satisfaction.