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Laois County Council require a Microsoft Teams based telephony system for use by the MyPay Shared Service Centre.

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Description

Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality. Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality.

Timeline

Publish date

13 days ago

Close date

in 22 days

Buyer information

Laois County Council

Contact:
Laois County Council

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Notice topics

Communication software packageTelecommunications equipment and suppliesTelephone and data transmission services

Related topics

Electronic message and information servicesIP telephone servicesDedicated-business telephone network servicesShared-business telephone network servicesMobile-telephone servicesPublic-telephone services

Source

eTenders Ireland
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