Awarded contract

Published 4 months ago

Out-of-Hours Customer Support Services

2 suppliers have saved this notice.

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Buyer

Transport for Wales

Value

208,000 GBP

Close date

2025-10-24

Description

This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escalating issues as required to maintain service continuity and customer satisfaction.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Connect with key decision makers

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive Officer

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Finance, Governance & Corporate Serv Officer

Top Level Director

Aspire Housing Limited

72,000 GBP

Published 2 months ago

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CPV Codes

79512000 - Call centre

72253000 - Helpdesk and support services

64200000 - Telecommunications services

79510000 - Telephone-answering services

79511000 - Telephone operator services

79500000 - Office-support services

72253200 - Systems support services

72253100 - Helpdesk services

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