Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation

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Buyer

Suffolk County Council

Value

230,160 GBP

Current supplier

TTEC (UK) Solutions Limited

Description

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Executive Director of Organisational Change & LGR

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Exec Director of Growth, Highways & Infrastructure

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Financial Officer

Top Level Director

Scottish Prison Service

890,000 GBP

Published a day ago

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