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Awarded

Customer Satisfaction Tracking Services

Published

Supplier(s)

Savanta Group Limited

Value

732,386.25 GBP

Description

Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion. Maximum term is until 17/09/28 (60 months or 5 years).

Timeline

Award date

8 months ago

Publish date

8 months ago

Buyer information

HM Land Registry (HMLR)

Email:
angela.clarke@landregistry.gov.uk

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Notice topic

Market research services

Related topics

Social research servicesFeasibility studyPerformance review servicesMarket-testing servicesSurvey servicesMarket and economic research; polling and statistics

Source

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