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Open tender

Published

Out of hours call handling

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Buyer

Phoenix Community Housing

Value

38,000 GBP

Close date

2026-10-09

Description

Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Homes

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

98000000 - Other community, social and personal services
98900000 - Services provided by extra-territorial organisations and bodies
98500000 - Private households with employed persons
98300000 - Miscellaneous services
98200000 - Equal opportunities consultancy services
98100000 - Membership organisation services

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