P-3271 IT Hardware Maintenance and Support Services

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Buyer

Translink

Value

3,000,000 GBP

Current supplier

Capita Business Services Ltd

Description

Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a. Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers) b. Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c. Business continuity services and testing d. Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.) ## Contract award

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Managing Director

Chief Officer

North Yorkshire Council

39,000 GBP

Published 2 days ago

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