IT services: consulting, software development, Internet and support

Description

The Capital Region Emergency Response Agency (Greater Copenhagen Fire Department) is established 1 January 2016 in order to carry out preventive and remedial emergency measures within the geographial areas of the municipalities of Albertslund, Brøndby, Frederiksberg, Glostrup, Hvidovre, Copenhagen and Rødovre (All mentioned as ‘the owner municipalities’). The tasks shall be carried out at a high professional level of preparedness, efficiently and in such a way that municipalities, businesses and citizens will experience simple, flexible case management and a safety-minded emergency organisation. In addition to its primary tasks, Greater Copenhagen Fire Department can undertake those that are natural extensions of them, for one or more of the owner municipalities or for other public authorities, including in the submission of bids for the present tender. The Contracting Authority is looking to procure a software system to support its work force management processes. The details of the technical and functional requirements are outlined in the tender specifications. The Workforce Management System (WMS) is to help the Contracting Authority reduce the administrative overhead for managing work force and improve employee satisfaction by easing swaps of duties. The Contracting Authority will conclude one contract with one supplier. The Contract includes an option regarding education of End-Users.