Wakefield Councill Contact Centre Telephony Solution

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Buyer

Wakefield Council

Close date

2025-05-16

Description

Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting to future growth and customer expectations.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Interim Service Director - Environmental Services

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Service Director - Arts, Culture & Leisure

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Interim Service Director of Adult Social Care

Second Level / Head of Service

Wolverhampton City Council

–

Published 8 days ago

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