Awarded contract

Published 10 months ago

Wakefield Councill Contact Centre Telephony Solution

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Buyer

Wakefield Council

Close date

2025-05-16

Description

Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting to future growth and customer expectations.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Interim Corporate Director Adult Social Care

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Interim Chief Finance Officer

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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