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Awarded

ITSM Tool

Published

Supplier(s)

ServiceNow Limited

Value

250,000 GBP

Description

ITSM Tool to ensure business continuity Lot 1: Following the recent cyber incident internal UoM service providers, including but not limited to ITS, Finance, Student Services and Library Services have an immediate requirement to source a standby/fail over tool independent of any current tools in use to manage incidents, requests and customer contact. This is to meet the business continuity requirements across UoM and reduce the potential service disruption to the university employees, students and partners, if other systems/applications are withdrawn from service.

Timeline

Award date

12 months ago

Publish date

12 months ago

Buyer information

The University of Manchester

Email:
procurement@manchester.ac.uk

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Notice topic

Software package and information systems

Related topics

Miscellaneous software package and computer systemsInformation systems and serversSoftware package utilitiesDatabase and operating software packageCommunication and multimedia software packageBusiness transaction and personal business software package

Source

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  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

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    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

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