System and support services

Description

The contract consists of maintenance support covering for Medcoms virtual meeting infrastructure. Thisinfrastructure is based on: * Cisco based conferencing products * Virtual servers based on VMware offering access to virtual meetings that are primaily based on licenses fromPexip and Acano. The tenderer must be the Single Point of Contact offering specialists available for maintenance supportand advice to Medcom. The scope covers maintenance and development of Medcoms virtual conferencinginfrastructure. The contract covers a transitional phase and a maintenance support phase. Maintenance supportcovers second and third level support. A description of the object of the contract is set out in section II.1.4. The contract will be awarded to one tenderer. Further description of the object of the contract, delivery requirements, other contract conditions can be found in the tender documents.