Stotles logo
Sign inSign up for free
Closed

Delivery of a SaaS based telephony solution including call centre functionality, maintenance and support.

Published

Description

This is a Prior Information Notice/ Request for Information to potential service providers to deliver a SaaS based telephony solution including contact centre functionality, maintenance and support. It is the Councils requirement to leverage the investment in the Microsoft Technology stack as much as possible. Microsoft Teams/headsets have replaced desktop phones and thus the system must integrate with Microsoft Teams natively. The service will be delivered across the Council including; County Hall, Clondalkin Civic Offices, Libraries and external Depots. The project includes complete migration from the existing infrastructure, data and services and subsequent support and maintenance of new infrastructure and services. Any documents contained within the Prior Information Notice are indicative only and may be subject to change prior to the formal release of the tender. Lot 267004: Delivery of a SaaS based telephony solution including call centre functionality, maintenance and support. Submissions must be submitted online via the electronic postbox on www.etenders.gov.ie before 4pm on March 3rd, 2023

Timeline

Publish date

a year ago

Close date

a year ago

Buyer information

South Dublin County Council

Contact:
Kelly Byron
Email:
procurement@sdublincoco.ie

Explore contracts and tenders relating to South Dublin County Council

Go to buyer profile

Notice topic

IP telephone services

Related topics

Telephone and data transmission services

Source

eTenders Ireland
To save this opportunity, sign up to Stotles for free.
Save in app
Source documents
link

  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

Stop chasing tenders, start getting ahead.

Create your free feed

Already have an account? Sign in

Explore similar tenders and contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Explore other contracts published by South Dublin County Council

Explore more open tenders, recent contract awards and upcoming contract expiries published by South Dublin County Council.

Explore more suppliers to South Dublin County Council

Sign up

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Explore over 15,000 buyers

Explore top sources for public sector contracts

Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.

Explore more sources