Awarded contract

Published

Customer Perception Surveys

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Value

344,421 GBP

Current supplier

Bostock Marketing Group Ltd trading as BMG Research

Description

L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines. ## Contract award

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