IT services: consulting, software development, Internet and support

Description

The Norwegian Tax Authority needs to procure supplies and services within network infrastructure for the computer centre network. The following types of deliveries can be required: — product procurements with maintenance; — advice/system design/technical architecture; — technical assistance; — operations assistance both within normal working hours, between 16.00-08.00 and weekends/public holidays; — troubleshooting services in accordance with SLA; — troubleshooting in accordance with SLA. The contest is for the following two joint contracts: • the framework agreement that determines the conditions for the delivery of goods, including hardware, software licences and consultancy services for the contracting authority's computer centre; • maintenance contract that will regulate further defined ongoing maintenance services for both existing network infrastructure for the computer centre and, if the contracting authority decides, expansions that result from call-offs under the framework agreement. See the tender documentation and annexes. The Norwegian Tax Authority needs to procure supplies and services within network infrastructure for the computer centre network. The following types of deliveries can be required: — product procurements with maintenance; — advice/system design/technical architecture; — technical assistance; — operations assistance both within normal working hours, between 16.00-08.00 and weekends/public holidays; — troubleshooting services in accordance with SLA; — troubleshooting in accordance with SLA. The contest is for the following two joint contracts: • the framework agreement that determines the conditions for the delivery of goods, including hardware, software licences and consultancy services for the contracting authority's computer centre; • maintenance contract that will regulate further defined ongoing maintenance services for both existing network infrastructure for the computer centre and, if the contracting authority decides, expansions that result from call-offs under the framework agreement. The contract is anticipated to have a value of approx. NOK 9 million-NOK 12 million, excluding VAT for the entire contract period, including options. It is difficult to anticipate future call-offs on the contract and the value can therefore be higher or lower than estimated. See the tender documentation and Annexes.