Market and customer surveys for Skyss

Description

The procurement involves 2 lots (delivery packages): 1. On-board surveys 2. Other customer and market surveys and Skyss customer panel Lot 1: Lot 1: On-board survey To cover Skyss' need for insight into customers' experiences on specific trips based on a survey on board the means of transport (on-board surveys) and an associated web solution where the results are updated daily Lot 1 On-board survey is entered into as an ongoing service contract. The estimated value of the contract is approx. NOK 2-3 million per year. Lot 2: Lot 2: Other customer and market surveys and Skyss customer panel To cover Skyss' need for assistance with the implementation of other types of customer and market surveys, as well as the management and use of Skyss' customer panel For more detailed information about the contents and scope of the procurement, refer to the Contract with attachments. Lot 2 contains a fixed service element, handling of Skyss' customer panel, and a variable service portion, implementation of other customer and market surveys. The contracting authority will call for these services as needed, so that the contract is a framework agreement. The estimated value of the contract is approx. NOK 1.5-2.5 million per annum.