Awarded contract

Published 11 days ago

Award of Provision of Tenant Satisfaction Surveys

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Buyer

Caerphilly County Borough Council

Value

108,100 GBP

Current supplier

ARP Research Ltd

Description

Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey. ## Contract award Title: Provision of Tenant Satisfaction Surveys

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Supplier requirements

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Interim Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director: Education & Corporate Services

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director - Economy & Environment

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

71315300 - Building surveying services

79342311 - Customer satisfaction survey

79342310 - Customer survey services

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79342300 - Customer services

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