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Information Technology Service Management (ITSM) Solution (CWC24004MW)

Published

Description

Wolverhampton City Council (WCC) would like to engage with the market in relation to an Information Technology Service Management Solution (ITSM). WCC are currently using an ITSM solution that was first installed 4 years ago based on requirements at the time. In the intervening period the solution has been adapted to meet changing requirements and it is now time to re-assess if, with new technologies such as AI, it is timely to investigate what new solutions are available. Any new solution should ideally be available as an “off the shelf” product to enable a speedy implementation but have the flexibility to be amended/configured to meet specific requirements later. The new solution should allow for any changes/configuration to be easily actioned by Council personnel. If your organisation would like to participate in this Request For Information (RFI) then please follow the link below to the Council’s procurement portal, complete and submit the questionnaire in the RFI document. Keywords: itsm

Timeline

Publish date

4 months ago

Close date

4 months ago

Buyer information

Wolverhampton City Council

Contact:
Barry Greenwood
Email:
barry.greenwood@wolverhampton.gov.uk

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Notice topic

Scraper machines

Related topics

Earthmoving and excavating machinery, and associated parts

Source

Procontracts
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