SLA for the Storage Area Network (SAN)
Published
Description
Charnwood Borough Council accessed G-Cloud 10 framework - RM1557 for the supply of Storage Area Network (SAN). The agreement covers; Remote support and Diagnosis, onsite part replacement. Licence to use & software update, 24 x 7 remote support. 30min P1 remote support. 24 x 7 Hardware support with 4 hour response. 3rd line support is backed off to the manufacturer.
Timeline
Award date
5 years ago
Publish date
5 years ago
Buyer information
Charnwood Borough Council
- Contact:
- Aymen Khan
- Email:
- Aymen.Khan@charnwood.gov.uk
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