Awarded contract
Published
Provision of Outsourced Contact Centre Services
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Value
17,000,000 GBP
Current supplier
Hinduja Global Solutions UK Limited
Description
The Authority requires a user support solution to provide joined-up, real-time user support that can meet the needs of all Users should they encounter issues when using "GOV.UK One Login". The Authority is looking to collaborate closely with a Contractor to develop a contact centre solution.
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