Risked Based Verification Automated Risk Scoring contract for New Claims and Change in Circumstances
Published
Value
Description
London Borough of Lambeth (LBL) Benefit Service is seeking a Service Provider with the appropriate product range, experience, and competitive pricing to provide automated Risk Based Verification for Housing Benefit & Council Tax Support New Claim & Change in Circumstance forms submitted online. Lambeth Benefits Service have been using automated risk scoring with our online electronic New Claim (E-claim) and Change in Circumstances (E-CIC) forms since 2009 and 2014, respectively. Each E-claim and E-CIC form is automatically risk scored at the point of submission. This involves RBV software reviewing the data provided in submitted forms to determine risk factors and providing an appropriate risk score (either low, medium, or high risk). This then determines the level of verification required. Evidence requirements for low risk claims/changes are reduced, decreasing the time to process them. Greater activity is, therefore, targeted toward checking cases deemed to be at higher risk of involving fraud and/or error. Currently, for New Claims only, we utilise a separate software solution that enables us to capture and validate applicant's identities by checking their name, date of birth and address provided against the identity verification supplier's data sources, to establish if their identity exists. This further reduces the need for applicants to provide documentary evidence and helps to prevent and detect fraud. The risk score has no bearing on the identity check, however. Therefore, if the New Claim is determined as high risk, it does not mean that it will fail the identity check. A New Claim could also be high risk but still pass the ID checks. Conversely, if a claim is low risk, the customer could still fail the ID check. In Lambeth, approximately 7,000 Housing Benefit & Council Tax Support E-claims and 2500 E-CIC forms are risk scored annually. However, due to process changes due to occur in 2024/25, the figure for E-CICs will increase substantially. The total contract duration is 2+1+1 years. Lambeth Benefit Service hope to award this new contract from 1st April 2024. The closing Date for this RFQ is 16/02/2024 at 5pm. You will find all the relevant information attached to this Notice.
Timeline
Publish date
3 months ago
Close date
3 months ago
Buyer information
London Borough of Lambeth
- Contact:
- Azalea O'baye-Briggs
- Email:
- Aobaye-briggs@lambeth.gov.uk
Explore contracts and tenders relating to London Borough of Lambeth
Go to buyer profileNotice topics
Source
Contracts FinderTo save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Openclosing
Youth Justice Case Management System
Newcastle City Council88,000 GBPPublished 4 days ago
- Openclosing
Beach Hut & Beach Lodges Booking System
Bournemouth Christchurch and Poole Council62,500 GBPPublished 4 days ago
- Openclosing
Supply of licences and platinum support service for AutoCAD or Equivalent
Leicestershire County Council750,000 GBPPublished 4 days ago
- Openclosing
Supply of licences and platinum support service for AutoCAD or Equivalent
Leicestershire County CouncilPublished 4 days ago
- Openclosing
Supply of licences and platinum support service for AutoCAD or Equivalent
Leicestershire County Council750,000 GBPPublished 4 days ago
- Openclosing
Beach Hut & Beach Lodges Booking System
Bournemouth Christchurch and Poole CouncilPublished 4 days ago
- Openclosing
Abuse Awareness, Self-Advocacy and Enablement Training Service for People with Learning Disabilities
Gloucestershire County Council210,000 GBPPublished 4 days ago
- Openclosing
Umbrella Website and Integrated IT Solution Development
University Hospitals Birmingham NHS Foundation TrustPublished 5 days ago
- Openclosing
Accelerated Reform Funding Carers Digital Platform
Cheshire West and Chester CouncilPublished 5 days ago
Explore other contracts published by London Borough of Lambeth
Explore more open tenders, recent contract awards and upcoming contract expiries published by London Borough of Lambeth.
- Openclosing
Sexual Health Outreach Services for Lambeth, Southwark and Lewisham
London Borough of LambethPublished 7 days ago
- Openclosing
Sexual Health Outreach Services for Lambeth, Southwark and Lewisham
London Borough of Lambeth4,500,000 GBPPublished 7 days ago
- Openclosing
Sexual Health Outreach Services for Lambeth, Southwark and Lewisham
London Borough of Lambeth4,500,000 GBPPublished 8 days ago
- Closed
Parking & Environmental Enforcement Services
London Borough of Lambeth62,000,000 GBPPublished 2 months ago
- Closed
Parking & Environmental Enforcement Services
London Borough of Lambeth62,000,000 GBPPublished 2 months ago
Explore more suppliers to London Borough of Lambeth
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- SE Shared Services
- University of East Anglia
- Scottish Borders Housing Association
- LocatED Property Ltd
- Amey Rail Limited
- Ministry of Defence, Ships, Salvage and Marine Operations (S&MO)
- ARLINGCLOSE LIMITED
- Loughton Town Council
- WINCHCOMBE TOWN COUNCIL
- Otford Parish Council
- Cotgrave Town Council Within Cotgrave Leisure Centre
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.