Framework agreement - Procurement of services related to market analyses and customer insight

Description

FRAM (Møre og Romsdal County) has entered into a contract with Opinion AS for a framework agreement for the procurement of services related to market analyses and customer insight. FRAM needs to be able to conduct various surveys and analyses, such as customer satisfaction surveys, travel habit surveys, and other types of surveys for increased market and customer insight. See more about the scope in Annex 3.1 Assignment Description. Lot 1: FRAM (Møre og Romsdal County) has entered into a contract with Opinion AS for a framework agreement for the procurement of services related to market analyses and customer insight. Operational management is carried out by various operators (bus companies and shipping companies) that operate under contracts for FRAM. FRAM has approx. 20 million visitors per year. FRAM is responsible for revenue and marketing. In order to develop an attractive mobility offer, it is important to know the market and to understand the travel needs of the inhabitants in Møre og Romsdal. FRAM therefore needs to be able to conduct various surveys and analyses, such as customer satisfaction surveys, travel habit surveys and other types of surveys for increased market and customer insight. See more about the scope in Annex 3.1 Assignment Description.