EPR Implementation Support Team for Kettering General Hospital

Description

Summary of the work Provision of an experienced project management team resource for the implementation of the Trusts EPR system implementation. resources will include PMO, programme director and manager project managers Senior Product Specialists Configuration Support resources technical teams floor walking support UAT teams Expected Contract Length 1 year with the option to extend for a further six month period. Latest start date Thursday 20 June 2019 Budget Range The Trust will be working on a Capped T&M model, however your day rates Must not exceed the framework for DOS and must be best on the most competitive market rate. Why the Work is Being Done Kettering General Hospital (KGH) is working to complete its Electronic Patient Record (EPR) implementation. It has just awarded a contract to System C to implement a number of additional modules in a challenging timescale. The Trust requires some additional support to ensure the implementation is efficient, moves at pace and delivers the patient and staff benefits as soon as possible. Problem to Be Solved The Trust requires a readily available project delivery team to represent the Client side of the Electronic Patient Record (EPR) project delivery team to ensure the successful implementation of the Trust EPR implementation by May 2020. The team needs to be available to commence work as soon as possible but no later than 20th June. The supplier may phase in the delivery team in line with the priorities defined in the implementation support resource plan. More details on the skill sets and outcomes are available in a separate document, which interested suppliers are welcome to request by email. Who Are the Users The EPR system will be used across the Trust by clinicians and their administrators to efficiently provide patient care. Existing Team the team will be working with the Trust EPR system delivery partner System C and all other interfacing service providers. The EPR Programme Structure is available by email request. Current Phase Beta Skills & Experience • Provide roles for Programme Director/ Managers, Project Managers, Product specialists, Trainers, Device Config specialists, Testers, floorwalking support • Evidence of working iteratively, and working in the health sector • Evidence of working on complex digital transformation programmes with many dependencies and integrations with backend and legacy applications • Evidence of managing complex digital delivery programmes • Evidence of working with 3rd party suppliers and across multifunction teams • Experience of providing comparable client side transformational change programme delivery support in the health sector Work Location Kettering General Hospital, Rothwell Road, Kettering, NN16 8UZ Working Arrangments The team will be co-located within the Digital Care Services available Monday to Fridays. Outcomes will be agreed in discrete work packages. against a Statement of Work that will be aligned with the Trust priorities. No. of Suppliers to Evaluate 5 Proposal Criteria • Approach for mobilisation of resources in a phased manner • Approach to working on the client side and working collaboratively • Proposed team for delivery including CV's and the supplier management team • Approach for meeting the project outcomes and achieving project milestones • Approach for managing risk • Acceptance of a payment by outcomes model where 10% of the payment is retained and paid on completion and acceptance of the performed milestone. Cultural Fit Criteria • Take responsibility for their work • Have a no-blame culture, and learning from mistakes • Work effectively as a team and at all levels • Share knowledge and experience with other team members • Responsive and respectful • Thrive under pressure Payment Approach Capped time and materials Evaluation Weighting Technical competence 65% Cultural fit 5% Price 30% Questions from Suppliers 1. Webinar Q&A Session The Trust will be hosting a Webinar Q&A session for interested suppliers on Thursday 16th May 2019 at 10.30amJoin from a video system or application: Dial 952935087@ketteringgeneralhospital.my.webex.comYou can also dial 62.109.219.4 and enter your meeting number.Join by phone+44-20-3478-5289 United Kingdom TollGlobal call-in numbersAdd to CalendarWhen it's time, start your meeting.https://ketteringgeneralhospital.my.webex.com/ketteringgeneralhospital.my/j.php?MTID=me75a252f01b9a8f3795d804c4edd7d2f 2. Does the trust have a preferred supplier for this programme of work? No. This is a competitive exercise to ensure the Trust obtain value for money.The Trust expects to identify a preferred supplier through this competitive exercise. 3. Could we know who will be reviewing the bids please? The bids will be evaluated by the Trusts Chief Digital Information Officer and the Head of Digital Health Services. 4. "The EPR Programme Structure is available by email request."Please may the email address be provided so we are able to request the programme structure, thank you. Please email mandy.sterling@kgh.nhs.uk for all additional documentations 5. Please can you provide the email address for us to request the document for more details on the skill sets and outcomes?What is the overall budget set a side for resources for this programme Please email mandy.sterling@kgh.nhs.ukThe budget for this project will be approved at each work phase. The initial project value is £300k, however we are looking for the most competitive offer. 6. The Trust will be working on a Capped T&M model, however, your day rates Must not exceed the framework for DOS and must be best on the most competitive market rate.If possible would you be able to provide us with the exact budget for this project? The budget for this project will be approved at each work phase. The initial project value is £300k, however we are looking for the most competitive offer. 7. Is there an existing incumbent in post and if so, could the incumbent re-bid for this work? No there isn’t, the ERP implementation was awarded to commence on 1st April 2019 and we are now in a position to appoint resources to represent the Client side. 8. One of the questions requires provision of roles. Are you looking for role descriptions and rates or, a description of an organisation structure within an outcomes based service provision context? This is an outcomes based service provision. 9. Can you please provide the EPR Programme Structure. Please email mandy.sterling@kgh.nhs.uk directly and the information will be sent to you separately. unfortunately the system does not accommodate attachments. 10. It states: "More details on the skill sets and outcomes are available in a separate document, which interested suppliers are welcome to request by email." please could you provide your email address so we can request the document? Please email mandy.sterling@kgh.nhs.uk directly to obtain this information. unfortunately the DOS does not accommodate attachments. 11. What is the size of the team? This information is available in the project structure 12. What is the size of the user base? Approximately 3,000 13. What devices do you have in regards to the end user estate? Windows desktops and laptops (currently migrating to Windows 10)Also planning on purchasing iPads for eVitals use on wards 14. Is a meeting number required for the dial in on Thursday? Join by phone+44-20-3478-5289 United Kingdom TollGlobal call-in numbersMeeting number (access code): 952 935 087 15. Just a quick thing, in the bid document it is stated that £300k is the budget, is this for the initial phase please and the successful bidders Programme Director would then request further budget? The initial phase budget is 300k. where further phases are to be delivered in line with the projects priorities that will require budget approval. Each phase will be treated as a discrete work package which will be reviewed by the Chief Digital Information Officer and approved by the Trust Board. 16. To clarify is the 300k budget to cover full 1-year time period? If not, what time period does the 300k cover and which roles are expected for that? The budget of 300k relates the initial delivery of our phase 1/priority 1 requirements as shown in the KGH EPR Implementation Support Document. This document is made available by email request to mandy.sterling@kgh.nhs.uk 17. Can you please share the slides from yesterday's webinar? Thank you. Would you please submit your request for the slides of the webinar direct email to mandy.sterling@kgh.nhs.uk as we are unable to upload attachments to the portal.