Awarded contract
Published
Ivanti Cherwell ITSM subscription
4 suppliers have saved this notice.
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Current supplier
Ivanti UK Ltd
Description
The tool supports several key service management practices in ITCS. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Problem Management. The value of the tool is that it combines all of these elements and enables ITCS to manage the services it provides for the business. A single action tender has been undertaken.
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