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Awarded contract

Published

Computer-related professional services

8 Suppliers have already viewed this notice

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Buyer

Office of the Ombudsman

Value

228,750 EUR

Current supplier

Open sky data systems

Description

The Office of the Ombudsman requires: 1) Support and maintenance of its CRM Dynamics Environment, based on agreed SLA; 2) CRM Dynamics development services on an agreed drawdown days’ basis for: (i) development and enhancement of current environment; (ii) planned upgrades to the existing environment; (iii) patching of the environments; (iv) integration to our records management system (SharePoint) and websites as required; and (v) advice and skills transfer to Ombudsman ICT Staff. The Office of the Ombudsman requires: 1) Support and maintenance of its CRM Dynamics Environment, based on agreed SLA; 2) CRM Dynamics development services on an agreed drawdown days’ basis for: (i) development and enhancement of current environment; (ii) planned upgrades to the existing environment; (iii) patching of the environments; (iv) integration to our records management system (SharePoint) and websites as required; and (v) advice and skills transfer to Ombudsman ICT Staff.

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CPV Codes

72910000 - Computer back-up services
72590000 - Computer-related professional services
72900000 - Computer back-up and catalogue conversion services
72591000 - Development of service level agreements
72500000 - Computer-related services

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