MHCLG Contact Centre First Line Support Services

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Buyer

Ministry of Housing, Communities & Local Government

Value

12,000,000 GBP

Current supplier

XBP Europe Limited (formerly Exela Technologies Ltd)

Description

This contract has already been awarded and is being published for transparency purposes. Outsourced cloud contact centre as a service, with associated back office and case management solutions.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Permanent Secretary

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director General, Building Resilience & Fire

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

DG - Local Government, Growth & Communities

Top Level Director

Department for Transport (DFT)

3,000,000 GBP

Published 2 days ago

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