Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations

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Buyer

London Borough of Newham

Value

140,000 GBP

Current supplier

Telsolutions Limited

Description

The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Interim Chief Exective

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Assistant Chief Executive - Transformation Officer

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Assistant Chief Executive - Chief Digital Officer

Deputy/Assistant Chief Officer

NHS England

2,424,875 GBP

Published 2 days ago

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CPV Codes

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