Awarded contract
Published
Computer support and consultancy services
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Current supplier
NTT Data Deutschland GmbH
Description
Es wird das Paket für den folgenden Sachverhalt ausgeschrieben: Lizenz, Betrieb, Hosting der Enterprise Service Management (ESM) Plattform auf Basis der ServiceNow-Plattform. Planwerte Jahr 2021 Lizenz Lizenztyp Anzahl ServiceNow ITSM Standard Fulfiller 25 Business Stakeholder Business Stakeholder User 70 Integration Hub Starter Unit 1 Agile Team Unit 1 CSM Standard CSM User 40 HR Enterprise HR User 630 Employee Doc Mgmt. Application 1 ITBM Standard ITBM Standard 10 Now Platform App Engine for CSM: Application 1 Planwerte Jahr 2022ff. Lizenz Lizenztyp Anzahl ServiceNow ITSM Standard Fulfiller 25 Business Stakeholder Business Stakeholder User 70 Integration Hub Starter Unit 1 Agile Team Unit 1 CSM Standard CSM User 120 HR Enterprise HR User 630 Employee Doc Mgmt. Application 1 ITBM Standard ITBM Standard 10 Now Platform App Engine for CSM: Application 1 Anzahl ServiceNow-Instanzen: Es werden 3 Instanzen benötigt. 1x Produktiv-Instanz, 1x Testinstanz 1x Developer Instanz.
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