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Awarded

Energy Saving Advice Service

Published

Supplier(s)

THE ENERGY SAVING TRUST LIMITED

Value

13,000,000 GBP

Description

ESAS was established in 2012 to support Government’s Green Deal policy as an advice line. It provides impartial, personalised information and advice to the public on energy efficiency, available funding and loans for improving the energy efficient condition of properties, Renewable Heating Incentive (RHI) and maintaining Affordable Warmth (AW) for the most vulnerable. There is also additional referrals and support in the form of signposting for businesses. ESAS is mainly a telephone line but also includes email and postal fulfilment. The service covers England and Wales. The policies it supports are still in place and there is no alternative arrangement for consumers to seek advice. It will go live on 1.4.2012, and the contract will be for an initial period of 3 years with an option to extend up to a further 2 years to a total of 5 years. The original contract was awarded for and an initial period of 3 years with an option to extend up to a further 2 years to a total of 5 years. The contract was subsequently extended from April 2016-March2017.

Timeline

Award date

8 years ago

Publish date

8 years ago

Buyer information

Department of Energy and Climate Change

Email:
john.mckenna@decc.gsi.gov.uk

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Notice topics

Call centreInternet services

Related topics

Telephone-answering servicesInternet development servicesProvider servicesIT services: consulting, software development, Internet and support

Source

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