Enforcement and Collection Agency Services

Description

Cumberland Council is seeking to appoint two Enforcement Agencies to provide recovery services for Council Tax and Business Rates and collection services for Housing Benefit Overpayments and accounts receivable (sundry) debts on behalf of the Public Health, Customer and Community Wellbeing Directorate. Work is to be distributed based on fifty percent allocation of the available caseload. The successful suppliers will support the Council’s strategic priorities by ensuring fair, transparent, and proportionate enforcement that promotes community wellbeing and safeguards vulnerable residents. The documents are available via The Chest - https://www.the-chest.org.uk/ For support using the chest please contact Proactis, using the supplier support area. For clarifications, please ensure all correspondence is via The Chest using the message area. Keywords: Collection, Recovery, Enforcement, Bailiff