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ED2 Enduring Partnerships - Fuel Poverty

Published

Description

UKPN - ED2 Enduring Partnerships for Fuel Poverty Lot 1: UK Power Networks - ED2 Enduring Partnerships for Fuel Poverty. We have committed to deliver direct in-depth support and advice to 200,000 fuel poor customers and deliver our ambitious target of providing £60.71m in wider social benefits, We also want to ensure customers are receiving a high quality service, and are therefore expecting partners to deliver high levels of customer satisfaction (CSAT). We aim to deliver these ambitious targets through partnerships with organisations with expertise in providing fuel poverty support. Lot 1: UK Power Networks - ED2 Enduring Partnerships for Fuel Poverty. We have committed to deliver direct in-depth support and advice to 200,000 fuel poor customers and deliver our ambitious target of providing £60.71m in wider social benefits, We also want to ensure customers are receiving a high quality service, and are therefore expecting partners to deliver high levels of customer satisfaction (CSAT). We aim to deliver these ambitious targets through partnerships with organisations with expertise in providing fuel poverty support.

Timeline

Publish date

6 months ago

Close date

5 months ago

Buyer information

UK Power Networks (Operations) Ltd

Contact:
Vicky Yorgova
Email:
Indirects.Procurement@ukpowernetworks.co.uk

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Notice topics

Customer satisfaction surveyCustomer servicesCustomer survey servicesOther community, social and personal services

Related topics

Services provided by extra-territorial organisations and bodiesPrivate households with employed personsMiscellaneous servicesEqual opportunities consultancy servicesMembership organisation servicesCustomer-care services

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