Awarded contract

Published

2025 - National Grid - Establishing a Dynamic Market for Outsourced Functional Services

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Current supplier

HCL Technologies UK Ltd

Description

This notice concerns a Qualifying Utilities Dynamic Market (QUDM) within the meaning of sections 34 to 40 of the Procurement Act 2023 which allows all entities within the NG group to select suppliers for invitation to tender or negotiation. Only members of the market, or part of the market, will be notified of a future intention to award a contract by reference to suppliers' membership of the market, or part of the market, and provided with a tender notice in accordance with section 40(1) and (2) of the PA23. This QUDM is established by National Grid UK Ltd and may be used by National Grid UK Ltd and any other company listed under its corporate registrations, as published at https://www.nationalgrid.com/about-us/corporate-registrations, including any future additions to that list, provided they are engaged in utility activities as defined under the Procurement Act 2023. This market is open-ended. Procedure overview Competitive flexible procedure may be used; negotiation may be conducted; award criteria may be refined between tender stages; there may be minimum/maximum suppliers per event; associated tender documents will be issued via NG's e-sourcing portal at event launch. This QUDM is for a wide range of services (and, where applicable, supporting goods and works) to provide and support Functional Services (FS), including but not limited to: 1. Record to Report (R2R) 2. Source to Pay (S2P) 3. Join to Leave (J2L) 4. Order to Cash (O2C) 5. Audit & SOX Compliance 6. ERP Security 7. Other emerging scope including, but not limited to, Data and Analytics, Learning Services, Procurement and IT Services. 8. Technology-driven transformation capability leveraging automation, AI analytics and lean process re-engineering The precise delivery model will be developed and confirmed by the relevant NG group entity for each procurement event, on an event-by-event basis, and may include outsourcing, global support and other modes of delivery depending on the requirement. National Grid intends to launch a tender utilising this QUDM in October 2025. To allow reasonable time to review applications, you must register no later than 2pm London on Wednesday, September 17th 2025 and submit a fully completed membership application via National Grid's eSourcing system no later than 2pm London on Friday, September 26th 2025. To complete a membership application, you must first register at https://forms.office.com/r/Ewb4b8VX7A ## Contract award

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