Digital Transformation

Description

This project will deliver a comprehensive rebuild of the digital infrastructure, creating a modern, scalable, and integrated ecosystem that supports programme delivery, stakeholder engagement, operational efficiency, and future growth. The project should be delivered from April 2026 to March2027 (this timeline may include a provision for the final stages to be delivered from April – June 2027 should operational needs make this necessary) The core of the project is the implementation of a new CRM and database platform that integrates intuitively with Microsoft 365, a WordPress website (including bespoke functionality), existing GIS systems, and digital sales and marketing tools. A parallel discovery phase will assess the suitability of the current Sage software environment that supports our People and Finance teams. Following this review, a clear recommendation will be made on a future software solution that integrates seamlessly with our new systems and delivers a next-generation platform to enhance efficiency, functionality, and scalability.