COV - Contact Support Centre

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Buyer

Coventry City Council

Value

1,911,320 GBP

Current supplier

Puzzel Limited

Description

Provision of a contact centre management solution to support the delivery of efficient and high-quality customer services across the Council. Lot 1: This contract is for the provision, implementation, support and maintenance of a cloud-based contact centre management solution. The solution supports Council departments in providing high-quality customer services.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Interim Director of City Services

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Strategy & Performance

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of People & Facilities Management

Top Level Director

London Borough of Camden

195,000 GBP

Published 4 days ago

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