IT services: consulting, software development, Internet and support

Description

The Danish Agency of Digitization (the ‘Customer’) is procuring an ePassport reader (‘ePassport Reader Software’) and validation service to be used in the development of a digital mobile driver’s license (‘mDL Solution’), which the customer is developing using the services of a third party developer as a digital public service for Danish citizens as a supplement to the existing physical driver’s license. See further description in Section II.2.4. The customer is in the process of developing the MDL Solution with which the ePassport reader software is to be integrated. The development of the MDL Solution is being handled by a third-party developer as a digital public service for Danish citizens as a supplement to the existing physical driver’s license. The MDL Solution will in overall terms consist of the development of a mobile app and a back-end component. As part of the issuing of the driver’s license on the mobile app, the MDL Solution needs a valid photo portrait of the driver. All Danish physical driver’s licenses have a photo portrait of the driver in it and this photo is trusted as a valid source; a photo that is trusted as portraying the person who has their personal data printed on the physical driver’s license. There is no national Danish digital photo portrait archive of every citizen holding a Danish driver’s license. Currently, the only trusted digital portrait of Danish citizens in general is in NFC readable chips in ePassports. As the National Police of Denmark trusts the validity of the photo in ePassports, an ePassport with an NFC readable chip has been assessed as the easiest way (also from an end user point of view) of extracting and embedding a trusted photo portrait in the MDL Solution. In order for the MDL Solution to extract data from the ePassport, the MDL Solution must first verify the identity of the ePassport owner with the digital identity of the driver by use of the Danish digital eID-solution (NemID). This identity verification feature in the mDL Solution will be developed by the customer. Furthermore, the validity and authenticity of the ePassport must be verified. This feature has been subject to a market survey conducted by the customer, which has shown that the feature of extracting data from ePassports and confirming the ePassports’ validity and authenticity exists on the market as a standard software component with an ePassport validation service. This standard software component and service, i.e. the ePassport reader software, is the one that supplier shall provide under this contract together with related ancillary services as further specified in the tender documents. The customer requires that the integration of the ePassport reader software with the MDL Solution will be developed by its third-party developer also responsible for the MDL Solution. Thus, the present tender concerns the procurement of: (i) a standard software component which: (a) is able to scan and read ID information in ePassports; and (b) throughout the term of the contract is connected to an ePassport validation service to validate the ePassport itself; and (c) is integrated with and included in an application for IOS and Android mobile phones developed by the customer. (ii) hotline support to customer during customer’s work with integrating such software component in its mobile application; (iii) hyper care support to customer after customer’s go live date of the mobile driver’s license solution; (iv) maintenance and support in relation to the software component and its service during the term of the contract; and (v) ad-hoc consultancy services as requested by customer in relation to the functionalities and features of the software component. The scope of the supply is subject to adjustments within the boundaries of procurement law, see further details in the tender documents.