IT services: consulting, software development, Internet and support

Description

The Metropolitan Police Service (MPS), founded by Sir Robert Peel in 1829, is famed around the world and has a unique place in the history of policing. Today, accountable to the Mayor's Office for Policing and Crime(MOPAC), the MPS is responsible for policing an area of 620 square miles with a daily population of over 12 000 000. The Pegasus Programme will deliver a service model that reflects the future needs of the MPS. It will enable agility and flexibility in our services, an improved user experience and greater value for money. The Pegasus Programme supports the MPS direction and strategy to seize the opportunities of data, digital and technology to be a world leader in policing. The MPS is tendering for the provision of IT infrastructure services, please refer to Section II.2.4) (description of the procurement) for further detail. This contract notice covers the procurement of a single contract to deliver these services. The Metropolitan Police Service (MPS) contracts are currently being delivered as a multi supplier ‘Towers Model’. The MPS is seeking an aggregated model, moving from 6 towers to a 2 tower model with the first 5 towers coming together plus some additional services to make up the infrastructure services tower at a high level consisting of the following services: — service desk; — service management (which includes integration of other Suppliers services across the ecosystem); — hosting services (including datacentre services); — network services; — end user services; — cyber security services and security operations center (SOC); — mobile voice and data; — managed print. The MPS's procurement model is a 2 tower model that will comprise of an infrastructure provider, with embedded service management and integration services, and a separate applications tower. The authority will be looking to procure a 'run and maintain' contract with no pre-planned transformation built into the contract but with the opportunity to use the 2 towers to deliver change on the back of excellent delivery. The estimated value range (including change) is between GBP 250 000 000-GBP 600 000 000 over 5 years with options to extend by 2 separate periods of one (1) year for ‘Run and Maintain’ services. Assets are predominantly owned by the MPS and there will be a refresh cycle over the contract term. The authority has a strong preference for appointing a different supplier to each of the infrastructure and applications towers, to ensure independence between the 2 roles as the Infrastructure supplier will be managing the applications supplier to some extent. The Metropolitan Police Service wishes to invite ICT suppliers to participate in this opportunity for the delivery of infrastructure services.