Awarded contract

Published

Corporate case management and complaints system

99 Suppliers have already viewed this notice

Track & Win Public Sector Contracts and Tenders. Sign up for Free

Value

164,250 GBP

Current supplier

ROL Solutions Ltd

Description

There is partial use of the CRM system and extensive off-system and parallel-system working. In order to deliver an effective, efficient complaints process, where risk is managed and appropriate business intelligence is available, the technology systems used to manage complaints needed definition over the long-term. It was advised that this is laid out through a series of technology architecture states, which deliver an incremental and pragmatic approach which aligns with ongoing Resident Experience work.

Create a Free Account on Stotles

Stotles is your single source for government tenders, contracts, frameworks and much more. Sign up for free.

Explore similar pre-tenders, open or awarded contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Office for National Statistics

17,640 GBP

Published 5 days ago

Hampshire County Council

237,500 GBP

Published 6 days ago

Hampshire County Council

950,000 GBP

Published 12 days ago

Defence Science & Technology Laboratory

20,243.07 GBP

Published 14 days ago

Epping Forest District Council

133,485 GBP

Published 14 days ago

Devon County Council

1,721,000 GBP

Published 15 days ago

North Lincolnshire Council

92,113.38 GBP

Published 15 days ago

University of Portsmouth

236,654.36 GBP

Published 15 days ago

West Northamptonshire Council

120,000 GBP

Published 22 days ago

Sign up to the Stotles Tender Tracker for free

Find even more contracts with advanced search capability and AI powered relevance scoring.