Awarded contract

Published

Corporate case management and complaints system

10 suppliers have saved this notice.

Looks like a fit? Save this tender and qualify it in Stotles

Value

164,250 GBP

Current supplier

ROL Solutions Ltd

Description

There is partial use of the CRM system and extensive off-system and parallel-system working. In order to deliver an effective, efficient complaints process, where risk is managed and appropriate business intelligence is available, the technology systems used to manage complaints needed definition over the long-term. It was advised that this is laid out through a series of technology architecture states, which deliver an incremental and pragmatic approach which aligns with ongoing Resident Experience work.

Never miss a tender again

Get alerts, AI summaries and tools to qualify faster

Explore similar pre-tenders, open or awarded contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Dorset County Hospital NHS Foundation Trust

415,992 GBP

Published 13 hours ago

ATTAIN HEALTH MANAGEMENT SERVICES LTD

131,414.4 GBP

Published 5 days ago

University of Edinburgh

147,468 GBP

Published 6 days ago

Citizen Housing Group Ltd

11,000 GBP

Published 8 days ago

Coventry City Council

122,820 GBP

Published 15 days ago

Walsall Metropolitan Borough Council

42,600 GBP

Published 19 days ago

Sandwell Metropolitan Borough Council

6,007.5 GBP

Published a month ago

Lincolnshire Housing Partnership

246,172.5 GBP

Published a month ago

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Explore over 15,000 buyers

Sign up to the Stotles Tender Tracker for free

Find even more contracts with advanced search capability and AI powered relevance scoring.