Awarded contract

Published 4 years ago

RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking

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Buyer

Bristol City Council

Value

5,100,000 GBP

Current supplier

Intuitive Systems and Networks Limited

Description

Bristol City Council wishes to appoint a provider for the supply of a Cisco WebEx Contact Centre Solution, Microsoft Teams Phone Direct Routing and the supporting SIP Trunking infrastructure. The council is wishing to procure Software as a Service (SaaS) licensing, alongside associated services including but not limited to implementation & support, alongside partner services & provision. Keywords: Telephony, Contact Centre, Webex

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director - Adults & Communities

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Interim Executive Director for Housing

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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