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See the latest 50 user research tenders published:

  • Open

    Published a day ago

    Supporting residents in, and managing properties for temporary accommodation

    bank-iconLondon Borough of Hackneyprice-tag-icon310,000 GBPtime-iconClose date: 01/10/2021

    Summary of the work Developing components to support residents moving into, living and leaving temporary accommodation; and the management of those properties Expected Contract Length 6-9 months Latest start date Monday 25 October 2021 Budget Range Thi...

  • Open

    Published 2 days ago

    ADVICE AND SUPPORT TO SET OUT THE REQUIREMENTS FOR A COMPONENTISED CONTENT MANAGEMENT SYSTEM

    bank-iconOffice for National Statisticstime-iconClose date: 30/09/2021

    Summary of the work A discovery exercise is needed to be undertaken to set out the requirements for CMS taking a componentised and structured approach to content development, management and publication that aligns to the structured approach that ONS is ta...

  • Open

    Published 2 days ago

    A discovery and alpha for a service that collects data to generate and disclose an energy rating.

    bank-iconDepartment for Business Energy and Industrial Strategy (BEIS)price-tag-icon525,000 GBPtime-iconClose date: 30/09/2021

    Summary of the work We require a skilled team with user research experience to conduct a Discovery and Alpha phase to create a digital service that enables building owners, tenants and assessors to engage, submit data, generate a rating, publicly disclose...

  • Open

    Published 2 days ago

    Accessing Adult Social Care (Beta) service

    bank-iconCentre for Digital Public Servicesprice-tag-icon700,000 GBPtime-iconClose date: 30/09/2021

    Summary of the work The Centre for Digital Public Services is looking for a supplier to work with them and three local authorities on a beta service for Accessing Adult Social Care - including product design, technical development and iteration, user rese...

  • Open

    Published 4 days ago

    Senior Interaction Designer

    bank-iconDisclosure Scotlandprice-tag-icon600 GBP/daytime-iconClose date: 28/09/2021

    Summary of the work We’re looking for an experienced Senior Interaction Designer who works with minimal support that can influence and mentor others. You will design and lead on public and internal services that are accessible to everyone. Integrating D...

  • Open

    Published 4 days ago

    FCDO consular digital services delivery partner

    bank-iconForeign, Commonwealth and Development Officeprice-tag-icon4,500,000 GBPtime-iconClose date: 28/09/2021

    Summary of the work FCDO consular services is developing new and existing digital services to help British citizens abroad across a variety of channels and tools to ensure a better and more consistent user experience Expected Contract Length 24 months wi...

  • Open

    Published 9 days ago

    Providing Support & Structure to UCD workforce in NHS

    bank-iconNHSXprice-tag-icon500,000 GBPtime-iconClose date: 23/09/2021

    Summary of the work User centred design is a recognised profession across government and industry and is a growing profession within the NHS. NHSX is a leader in bringing together partners and supporting UCD in the health and care system. The supplier w...

  • Open

    Published 9 days ago

    FutureNHS Discovery/Alpha for Integrated Care Systems

    bank-iconNHS Englandprice-tag-icon150,000 GBPtime-iconClose date: 23/09/2021

    Summary of the work NHS England are looking for an experienced discovery and alpha team to help them fully understand and prototype potential solutions to enhance the FutureNHS platform to support the work for Integrated Care Systems. Expected Contract L...

  • Open

    Published 9 days ago

    Providing Support & Structure to UCD workforce in NHS X

    bank-iconNHSXprice-tag-icon500,000 GBPtime-iconClose date: 23/09/2021

    Summary of the work User centred design is a recognised profession across government and industry and is a growing profession within the NHS. NHSX is a leader in bringing together partners and supporting UCD in the health and care system. The supplier w...

  • Open

    Published 10 days ago

    Design, develop and deliver a new, cloud version of the PRONOM web service and file format registry

    bank-iconThe National Archivesprice-tag-icon105,000 GBPtime-iconClose date: 22/09/2021

    Summary of the work Design, develop, and deliver a new, cloud-based, graph (RDF) data version of the PRONOM web service and file format information registry, including editorial workflow functionality and improvements to the user interface. Expected Cont...

  • Open

    Published 10 days ago

    New business processes and UI mockups for TNA’s catalogue management system editorial workflow

    bank-iconThe National Archivesprice-tag-icon99,660 GBPtime-iconClose date: 22/09/2021

    Summary of the work Re-design the business processes and interface for an editorial workflow. Building on existing user research, the supplier will carry out the required UX to develop, deliver and demonstrate wireframes and interactive mock-ups, which, w...

  • Closed

    Published 15 days ago

    Beta development of a Regulated Professions Register (RPR)

    bank-iconDepartment for Business Energy and Industrial Strategy (BEIS)price-tag-icon500,000 GBPtime-iconClose date: 17/09/2021

    Summary of the work The Department for Business,Energy and Industrial Strategy (BEIS) requires a highly skilled, collaborative team with expertise to deliver service in Beta aligned with Digital Service Standards working from a prioritised backlog of user...

  • Closed

    Published 15 days ago

    C21542 Home Office ES Operations – ServiceNow Burst Capability

    bank-iconHome Officetime-iconClose date: 17/09/2021

    Summary of the work Third-party supplier to augment HO ServiceNow DevOps team with in-depth ServiceNow skills and “burst” capability. Providing ServiceNow related skills/knowledge in new/emerging areas of the platform; transfer into/establish within the i...

  • Closed

    Published 16 days ago

    WP2011.4: A fully documented baseline operating model for the .gov.uk domain and its subdomains

    bank-iconCentral Digital and Data Officeprice-tag-icon275,000 GBPtime-iconClose date: 16/09/2021

    Summary of the work Develop an existing draft into a fully documented operating model for how public sector organisations manage the .gov.uk apex domain and every domain beneath it. The completed model will support a multi-year transformation programme th...

  • Closed

    Published 17 days ago

    Strategic Information Technology Delivery Partner

    bank-iconOffice of Qualifications and Examinations Regulation (Ofqual)time-iconClose date: 15/09/2021

    Summary of the work Ofqual’s DDaT team are seeking to appoint a highly engaging and collaborative strategic Information Technology delivery partner who, periodically, are able to supplement an existing, (permanent), agile delivery team with technical deve...

  • Closed

    Published 17 days ago

    Civilian Reserve Discovery and Alpha

    bank-iconCabinet Officeprice-tag-icon212,500 GBPtime-iconClose date: 15/09/2021

    Summary of the work Cabinet office is creating a new Civilian Reserve service to support increased resourcing in times of crisis. We are seeking a delivery partner to carry out Discovery and (potentially) Alpha phases to design the associated digital ...

  • Closed

    Published 17 days ago

    Help to Grow:Digital - User Centred Design Partner

    bank-iconDepartment for Business Energy and Industrial Strategy (BEIS)price-tag-icon700,000 GBPtime-iconClose date: 15/09/2021

    Summary of the work BEIS is seeking partner to provide user-centred design services for the build of a grant token (voucher service) and build out of an online learning platform utilising Strapi CMS from MVP, and handover to a 3rd party for DevOps for ong...

  • Closed

    Published 18 days ago

    Alpha Phase: Occupational Maps

    bank-iconInstitute for Apprenticeships and Technical Educationprice-tag-icon240,000 GBPtime-iconClose date: 14/09/2021

    Summary of the work Provide the necessary skills to support the Institute team to develop an Alpha prototype, and supporting plans, that will enable the delivery of a viable beta solution. Expected Contract Length Oct 21 to Mar 22, potential to extend in...

  • Closed

    Published 18 days ago

    EHIE Subsidy Test

    bank-iconDepartment For Work and Pensions (DWP)price-tag-icon1,600,000 GBPtime-iconClose date: 14/09/2021

    Summary of the work Government is improving the support to employees in managing health and disability in the workplace to reduce job loss, promoting inclusive productive workplaces. Support required to develop and deliver work packages building our digit...

  • Closed

    Published 18 days ago

    DHSC Hospital Facilities Fault Reporting App – Concluding Alpha and Delivering Private & Public Beta

    bank-iconDepartment of Health and Social Careprice-tag-icon276,300 GBPtime-iconClose date: 14/09/2021

    Summary of the work Completion an Alpha reassessment and deliver the Beta phase in developing a mobile app to help staff more easily report faults in hospitals. The aim is to improve the value Trusts achieve from PFI contracts and ensure they receive the ...

  • Closed

    Published 22 days ago

    Website redesign and research

    bank-iconCCWtime-iconClose date: 10/09/2021

    Summary of the work Redesign/develop CCW website, implementing significant changes, resulting in accessible, effective content tailored to our different audiences. We want households, business-customers and stakeholders to find content quickly first-time...

  • Closed

    Published 22 days ago

    Digital Child Health and Digital Maternity - Discovery & Alpha

    bank-iconNHSX (Contracting Authority will be NHS England on behalf of NHSX)price-tag-icon4,500,000 GBPtime-iconClose date: 10/09/2021

    Summary of the work Transformation through appropriate, strategic digitisation in order that women, children and families are enabled and empowered to take the lead in their pregnancy or health journey. Primarily through the creation of Digital Personal H...

  • Closed

    Published 24 days ago

    Discovery and Alpha for the electronic monitoring service

    bank-iconMinistry of Justice, Her Majesty's Prison and Probation Serviceprice-tag-icon575,000 GBPtime-iconClose date: 08/09/2021

    Summary of the work The purpose of this Discovery and Alpha is to better understand the needs and pain points of the public servants who need to use the electronic monitoring service. Expected Contract Length 6 months Latest start date Monday 8 November...

  • Closed

    Published 24 days ago

    Delivery Partner for FCDO Digital and Data Transformation copy

    bank-iconForeign, Commonwealth and Development Officetime-iconClose date: 08/09/2021

    Summary of the work FCDO requires a Delivery Partner(s) to provide additional capability and capacity to work in partnership with FCDO teams to support the department’s Digital and Data Transformation outcomes, delivering a wide range of digital and techn...

  • Closed

    Published 24 days ago

    User research on NHSX Information Governance Web Pages

    bank-iconNHS Englandprice-tag-icon35,000 GBPtime-iconClose date: 07/09/2021

    provision of user research using individual depth sessions with frontline health and care staff and IG professionals to determine their views on the existing dedicated Information Governance web pages and what possible future guidance would help them in t...

  • Closed

    Published 24 days ago

    Intranet Alpha

    bank-iconEssex County Councilprice-tag-icon52,500 GBPtime-iconClose date: 08/09/2021

    Summary of the work Essex County Council (ECC) need help building a website to better help employees access information about their job and organisation. Expected Contract Length 10 Weeks Latest start date Tuesday 26 October 2021 Budget Range Up to £10...

  • Closed

    Published 25 days ago

    CMA Public Gateway and other Digital Services

    bank-iconCompetition and Markets Authorityprice-tag-icon150,000 GBPtime-iconClose date: 07/09/2021

    Summary of the work The Competition and Markets Authority requires development and testing services. To develop the CMA Public Gateway (CPG) and Report a Whistleblower (RAW) projects, separate digital reporting services to be hosted on GOV.UK. The suppl...

  • Closed

    Published 25 days ago

    CMA Public Gateway and other Digital Services

    bank-iconCompetition and Markets Authorityprice-tag-icon150,000 GBPtime-iconClose date: 07/09/2021

    Summary of the work The Competition and Markets Authority requires development and testing services. To develop the CRM Public Gateway (CPG) and Report a Whistleblower (RAW) projects, separate digital reporting services to be hosted on GOV.UK. The suppl...

  • Closed

    Published 26 days ago

    ADVICE AND SUPPORT TO SET OUT REQUIREMENTS FOR A STRUCTURED/COMPONENTISED CONTENT MANAGEMENT SYSTEM

    bank-iconOffice for National Statisticstime-iconClose date: 06/09/2021

    Summary of the work A discovery exercise is needed to be undertaken to set out the requirements for Content Management System taking a structured approach to content development, management and publication. Latest start date Monday 4 October 2021 Why th...

  • Closed

    Published 26 days ago

    Technical Roadmapping Exercise For ONS Dissemination

    bank-iconOffice for National Statisticstime-iconClose date: 06/09/2021

    Summary of the work ONS require technical expertise to challenge our technical approach and architecture setting out the roadmap, advising on buy-or-build approaches, to support with moving to "dissemination as a Service", publishing high volumes of data ...

  • Closed

    Published 26 days ago

    Provision of Advice and Support to ONS for a Review of ONS Web Estate

    bank-iconOffice for National Statisticstime-iconClose date: 06/09/2021

    Summary of the work ONS’ website requires updating, reflecting changes to user base and the organisation, establishing the purpose, structure and design for our online estate, meeting the widest possible needs. ONS requires a clear strategic direction fo...

  • Closed

    Published 26 days ago

    Discovery and delivery of digital and data services related to online food sale and online platforms

    bank-iconFood Standards Agencyprice-tag-icon550,000 GBPtime-iconClose date: 06/09/2021

    Summary of the work FSA requires a team to understand how FSA services work for online platforms to make sure platforms are enabled to encourage safe food behaviours in their partner businesses. The team will discover which services platform businesses ar...

  • Closed

    Published a month ago

    Identity and Access Management Discovery

    bank-iconDepartment for Transportprice-tag-icon225,000 GBPtime-iconClose date: 02/09/2021

    Summary of the work User-focused research into the as-is, pain points and opportunities of related programs. Expert recommendations, providing insight from robust technical domain experience, actions to improve identity governance and administration - ena...

  • Closed

    Published a month ago

    Discovery and Alpha for an Access Service for Digital Records at The National Archives.

    bank-iconThe National Archives UK (TNA)price-tag-icon41,324,250 GBPtime-iconClose date: 01/09/2021

    Summary of the work We are looking for an experienced multidisciplinary team to work with us to undertake a user-focused Discovery to Alpha project exploring how to provide access to digital records for Government users, incorporating the concept of grada...

  • Closed

    Published a month ago

    DHSC – Weight Management Services - Discovery Phase

    bank-iconDepartment of Health and Social Careprice-tag-icon150,000 GBPtime-iconClose date: 30/08/2021

    Summary of the work DHSC discovery to understand of the experiences of people living with obesity in accessing weight management services and identify digital solutions to improve those experiences. Outcomes will include: identifying problems in accessing...

  • Closed

    Published a month ago

    DWP Digital ServiceNow Natural Language Understanding (NLU) Business Analyst

    bank-iconDepartment For Work and Pensions (DWP)price-tag-icon650 GBP/daytime-iconClose date: 20/08/2021

    Summary of the work The DWP are looking to engage with a supplier to provide ServiceNow Natural Language Understanding Business Analyst specialist to work with DWP resources, to deliver a Virtual Agent Chatbot using ServiceNow Natural Language Understandi...

  • Closed

    Published a month ago

    NAO website redevelopment alpha-beta

    bank-iconNational Audit Office (NAO)price-tag-icon127,500 GBPtime-iconClose date: 25/08/2021

    Summary of the work Alpha and beta to redevelop the NAO’s external website (www.nao.org.uk). We want to work with a digital delivery partner to iteratively improve our website, content management platform, and design system. Expected Contract Length 25 ...

  • Closed

    Published a month ago

    Digital information hub for youth services in Southwark

    bank-iconLondon Borough of Southwark Councilprice-tag-icon80,000 GBPtime-iconClose date: 20/08/2021

    Summary of the work We would like to develop a digital information hub providing comprehensive, up-to-date and accessible information about activities and services for young people and families. We would like to create a flexible, user-friendly, interacti...

  • Closed

    Published a month ago

    Delivery of digital capability to transition claimants from legacy benefits to Universal Credit (UC)

    bank-iconDepartment For Work and Pensions (DWP)price-tag-icon5,025,000 GBPtime-iconClose date: 19/08/2021

    Summary of the work Digital capability required, working within the wider UC Programme to enhance existing UC Product to identify people still claiming legacy benefits and to safely move people at scale from the legacy benefits, to UC. Expected Contract ...

  • Closed

    Published 2 months ago

    Develop DiAGRAM prototype to meet accessibility standards and make improvements to user interface

    bank-iconThe National Archivesprice-tag-icon82,500 GBPtime-iconClose date: 18/08/2021

    Summary of the work Improve the accessibility of a software application (currently developed in R/Shiny) through front-end development to meet the following standards: GDS service standard; Web Content Accessibility Guidelines (WCAG) 2.1 level AA. Improve...

  • Closed

    Published 2 months ago

    Safety Tech Innovation Network - Building in Good Governance

    bank-iconKNOWLEDGE TRANSFER NETWORK LIMITEDprice-tag-icon31,666 GBPtime-iconClose date: 03/09/2021

    The Safety Tech Innovation Network is supporting DCMS in this programme and would like to invite relevant companies with the knowledge of the sector and experience in delivering training courses to submit their proposal to design and deliver a training pr...

  • Closed

    Published 2 months ago

    DDaT21189 Public beta of www.innovateukedge.ukri.org

    bank-iconUK Research and Innovation (UKRI) – Innovate UKprice-tag-icon60,000 GBPtime-iconClose date: 17/08/2021

    Summary of the work Maintain a service aimed at innovative small businesses looking to grow. The service helps users find exploit innovation, source funding and enter new markets. We need office hours cover support to continue to iterate the service. Exp...

  • Closed

    Published 2 months ago

    Request for Information (RFI) - Accelerated Patient Held Records

    bank-iconThe Dudley Group NHS Foundation Trusttime-iconClose date: 12/08/2021

    Summary of the work Dudley Group Foundation Trust (DGFT) would like to engage early and gain feedback from potential suppliers on potential consultancy support for Accelerated Patient Records Expected Contract Length The successful completion of the proj...

  • Closed

    Published 2 months ago

    Search Alpha/Beta - Empowering users to search The National Archives catalogue and website

    bank-iconThe National Archivesprice-tag-icon100,000 GBPtime-iconClose date: 11/08/2021

    Summary of the work With our new website’s Private Beta nearly complete, we now require a partner with skill and expertise in developing powerful search engines using Elasticsearch to build a new service for the next www.nationalarchives.gov.uk website. ...

  • Closed

    Published 2 months ago

    Health Education England website rationalisation - Discovery phase

    bank-iconHealth Education Englandtime-iconClose date: 10/08/2021

    Summary of the work Health Education England is currently rationalising our existing disparate web estate around discrete professional and multi-disciplinary hubs. We are seeking a partner to: Complete a discovery for a new Nursing and Midwifery hub. Co...

  • Closed

    Published 2 months ago

    C21529 Digital Data and Technology (DDaT) Central Multi-disciplinary Resource Service

    bank-iconHome Officeprice-tag-icon4,500,000 GBPtime-iconClose date: 09/08/2021

    Summary of the work The Home Office is looking for a supplier who can provide resources with the knowledge, skills and experience to help meet the demands for multi-disciplinary, on-payroll, Services within the Home Office’s Digital, Data and Technology (...

  • Closed

    Published 2 months ago

    Design, UX, and user testing of the Discover Uni website to support prospective HE students

    bank-iconOffice for Studentsprice-tag-icon55,000 GBPtime-iconClose date: 06/08/2021

    Summary of the work Design, user research and testing services for the Discover Uni website. To enhance the presentation of existing and new content, including data insight, to enable better user-experience, access, user-journeys, understanding and use o...

  • Closed

    Published 2 months ago

    Digital Staff Passports for the NHS. Discovery for all staff movements

    bank-iconNHS England and NHS Improvement and NHSXprice-tag-icon150,000 GBPtime-iconClose date: 04/08/2021

    Summary of the work NHS England and NHS Improvement and NHSX are looking for a discovery research partner to help us better understand all NHS staff movements and how digital staff passports can benefit staff move seamlessly between NHS organisations with...

  • Closed

    Published 2 months ago

    WP1978: Domains toolset stabilisation and enhancements

    bank-iconCentral Digital and Data Officeprice-tag-icon300,000 GBPtime-iconClose date: 03/08/2021

    Summary of the work Creation of an MVP domain checking toolset by integrating an existing prototype with commercially available third party services Expected Contract Length 1 year Latest start date Thursday 30 September 2021 Budget Range £300,000 Why...

  • Closed

    Published 2 months ago

    Development of Health & Social Care Standards Register and Alpha of contribution model features

    bank-iconNHSXprice-tag-icon500,000 GBPtime-iconClose date: 30/07/2021

    Summary of the work This project is to build a digital service that provides a registry of the key data and information standards for health and social care that meets the needs of care providers, their IT suppliers, standards owners and creators, and cen...

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