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User research open opportunities

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• Open

  Published 2 days ago

  Policy Mapping Tool Development and Support

  Welsh Government250,000 GBPClose date: 17/10/2022

  Summary of the work Development (Alpha and Beta) of web-based Procurement Policy Mapping Tool for the Welsh Public Sector and early life support for the first 12 months of live service. Expected Contract Length 18 Months, with the option to extend for 6 ... Read more

• Open

  Published 5 days ago

  Service Designer - Digital Transformation Support for Mental Health

  NHS England750 GBP/dayClose date: 14/10/2022

  Summary of the work To provide specialist skills and oversight across a programme of work to use user centred design to support the National Mental Health team and local services to meet ambitions within the Long Term Plan in improving data sharing within... Read more

• Open

  Published 5 days ago

  Digital Transformation Support for Mental Health

  NHS England400,000 GBPClose date: 14/10/2022

  Summary of the work The Digital Mental Health team is seeking to run multiple investigatory pieces of work across priority pathways in Mental Health to inform the development of support for local systems to improve data sharing and the use of Digital Heal... Read more

• Open

  Published 5 days ago

  UK Export Finance - Digital, Data and User Centred Design Support

  UK Export Finance1,250,000 GBPClose date: 14/10/2022

  Summary of the work The buyer (UK Export Finance) are looking for digital, data and user-centred design support to augment their existing DDaT capability delivering an ambitious programme of work. Expected Contract Length 24 months + optional 6 month ext... Read more

• Open

  Published 7 days ago

  Cervical Screening Digital Solution User Assessment

  Health Service Laboratories (HSL), NHSE, Trusts and Sexual Health Clinics (SHC) in London22,500 GBPClose date: 12/10/2022

  Summary of the work To perform an assessment of those that work in the Cervical Screening pathway to determine if the digital solution will, and not limited to, improve efficiencies of tasks, reduce and/or remove risks and improve cost effectiveness of ta... Read more

• Open

  Published 9 days ago

  Building a research, innovation and improvement skills development approach for social care

  Social Care Wales180,000 GBPClose date: 25/10/2022

  Maximise the impact of our work we recognise the need to increase knowledge skills & experience in research, innovation & improvement. This project will identify the needs & solutions to supporting skills development in these key areas. We require a suppl... Read more

• Open

  Published 9 days ago

  Building a research, innovation and improvement skills development approach for social care

  Social Care Wales180,000 GBPClose date: 25/10/2022

  Maximise the impact of our work we recognise the need to increase knowledge skills & experience in research, innovation & improvement. This project will identify the needs & solutions to supporting skills development in these key areas. We require a suppl... Read more

• Open

  Published 12 days ago

  First iterations of the Beta for TNA’s Pan-Archival Catalogue

  The National ArchivesClose date: 07/10/2022

  Summary of the work With the existing team, contribute to the implementation of the first iterations of a new linked data catalogue utilising the GOV UK Design System toolkit, Scala and Play framework. Expected Contract Length 3 months with an option for... Read more

• Open

  Published 14 days ago

  CON 1308 - Manage My Ofsted Account (MMOA)

  The Office for Standards in Education, Children's Services and Skills (Ofsted)425,000 GBPClose date: 05/10/2022

  Summary of the work Development and delivery of a portal for users who are not Ofsted staff. Includes UX/UI development; authentication; integration with our Common Data Platform and other online services. Expected Contract Length Two (2) Years with opt... Read more

• Closed

  Published 15 days ago

  DWP Digital - Mobile Apps User Researcher

  Department For Work and Pensions (DWP)750 GBP/dayClose date: 04/10/2022

  Summary of the work As a User Researcher you will be key part of the multi-disciplined DWP Mobile team developing Mobile Apps. You will be required to plan and lead user research activities, prioritising key decisions and work based on user needs. You wil... Read more

• Closed

  Published 19 days ago

  DWP Digital - Mobile Apps User Researcher

  Department For Work and Pensions (DWP)750 GBP/dayClose date: 30/09/2022

  Summary of the work As a User Researcher you will be key part of the multi-disciplined DWP Mobile team developing Mobile Apps. You will be required to plan and lead user research activities, prioritising key decisions and work based on user needs. You wil... Read more

• Closed

  Published 21 days ago

  Alpha prototype development for the Access Your Records (AYR) Service at The National Archives

  The National Archives182,500 GBPClose date: 28/09/2022

  Summary of the work We are looking for a supplier to design and architect the fundamental components of the Access Your Records Service for government users, through the development of functional Alpha prototype(s). We anticipate the supplier’s team will ... Read more

• Closed

  Published 22 days ago

  Design, implement and support Elmbridge Borough Council's website using the LocalGov Drupal platform

  Elmbridge Borough Council72,500 GBPClose date: 27/09/2022

  Summary of the work Design, build and develop a new Elmbridge Borough Council website on the LocalGov Drupal platform, making use of the templates and modules available, and building additional functionality and tailoring as required. Train the existing t... Read more

• Open

  Published 23 days ago

  Building and embedding our community management approach

  Social Care Wales185,000 GBPClose date: 05/10/2022

  in 2021/22 we worked with a supplier to help us develop our approach to community management and launch the Evidence Community on a digital platform. This brought about a step change in how we view communities and our role in supporting and enabling them.... Read more

• Closed

  Published 26 days ago

  Live Running Services for the Apprenticeship

  Department for Education2,500,000 GBPClose date: 23/09/2022

  Summary of the work We require Application & Performance Analyst (plus other associated live running roles as required) services supporting the development of GDS compliant digital services, continuous improvement and live running. The service is live the... Read more

• Closed

  Published 28 days ago

  WP2106 - Digital Capability for Urgent DDaT Requirements

  Government Digital Service4,000,000 GBPClose date: 21/09/2022

  Summary of the work Following on from the success of WP1701-03, WP1810-13 and WP1942-45 that provided urgent DDaT resource across Government. GDS requires a new supplier to work on time-constrained DDaT projects. The new contracts will continue to provid... Read more

• Closed

  Published 28 days ago

  RBKC - Website Developments and Improvements EOI (2)

  capitalEsourcing315,000 GBPClose date: 21/09/2022

  The Royal Borough of Kensington and Chelsea wants to meet audience needs more effectively through its website Homepage | Royal Borough of Kensington and Chelsea (rbkc.gov.uk) The site should meet the Local Government Digital Service Standard, which priori... Read more

• Closed

  Published 29 days ago

  Procurement for redevelopment of the NMC website (Ref C1076)

  Nursing and Midwifery Council200,000 GBPClose date: 20/09/2022

  Summary of the work We’re looking to partner with an experienced agency specialising in developing websites and content design to deliver a greatly improved user experience for the NMC’s audiences. Initially this includes helping review our current platf... Read more

• Closed

  Published 29 days ago

  Delivery Partner for One IPO - MI/BI Alpha and Beta

  Intellectual Property OfficeClose date: 20/09/2022

  Summary of the work MI/BI is a workstream within OneIPO’s Transformation Programme. Alpha’s objective is to undertake the User Research, Service Design, and Technical analysis/design required to produce options to be delivered in Beta to hit MI/BI’s MVP. ... Read more

• Closed

  Published a month ago

  Website development and service design

  Research Data Scotland300,000 GBPClose date: 19/09/2022

  Summary of the work Research Data Scotland is looking for a digital partner to build a new website and help us make critical design and technology decisions to develop a new Data Access Service. Expected Contract Length Initial six months, with potential... Read more

• Closed

  Published a month ago

  Cervical Screening Digital Solution User Assessment

  Health Service Laboratories. NHS, Trusts and Sexual Health Clinics (SHC) in LondonClose date: 19/09/2022

  Summary of the work To perform an assessment of those that work in the Cervical Screening pathway to ensure that the digital solution will provide a seamless pathway for the safe transfer of samples and correct delivery of orders and results, improve effi... Read more

• Closed

  Published a month ago

  Information architecture for The National Archives website

  The National Archives80,000 GBPClose date: 19/09/2022

  Summary of the work To define the future vision of the information architecture for a reimagined website for The National Archives. To research, prototype, design and test a user-centred content structure and navigation. Expected Contract Length 4 months... Read more

• Closed

  Published a month ago

  Heat Network Zoning (HNZ) Digital Service (Discovery & Alpha)

  Department for Business Energy and Industrial Strategy (BEIS)459,250 GBPClose date: 16/09/2022

  Summary of the work We require a skilled service design team to help BEIS deliver a new digital service that meets the needs of all users and GDS service standards though discovery and alpha, enabling our users to define heat network zones within their lo... Read more

• Closed

  Published a month ago

  Clean Heat Market Mechanism - Digital Discovery

  Department for Business Energy and Industrial Strategy (BEIS)181,500 GBPClose date: 15/09/2022

  Summary of the work A Discovery is needed to understand in detail the requirements for a minimum viable product for the Clean Heat Market Mechanism digital platform. Expected Contract Length 8-10 weeks Latest start date Monday 14 November 2022 Budget R... Read more

• Closed

  Published a month ago

  DWP Service Modernisation: Customer Service Design

  Department For Work and Pensions (DWP)1,250,000 GBPClose date: 07/09/2022

  Summary of the work DWP need a multi-disciplinary team to help deliver a strategic, cohesive and multi-channel customer service design which will modernise DWP services, operate our business efficiently and help customers get problems solved quickly and s... Read more

• Closed

  Published a month ago

  Where Are My Patients_ Discovery and Proof of Concept

  NHS England110,000 GBPClose date: 12/09/2022

  The Authority is seeking to appoint a capable and competent supplier for the provision of a Discovery phase, including development of prototypes and user research, exploring how Social Care / Domiciliary Care providers can receive notifications when their... Read more

• Closed

  Published a month ago

  The UK Ship Emissions Reporting Service (UK-SERS) – Alpha phase (with option to go to Beta)

  Department for Transport395,000 GBPClose date: 07/09/2022

  Summary of the work Test assumptions, understand constraints, develop prototypes to support a CDDO/GDS compliant Alpha that meets user needs, defines key areas of the MVP to reflect core areas of user need, tests technology options, refines Service Bluepr... Read more

• Closed

  Published a month ago

  CDEI Algorithmic Transparency Standard Repository; Discovery and Alpha Phase

  Centre for Data Ethics and Innovation (a directorate of DCMS)75,000,000 GBPClose date: 06/09/2022

  Summary of the work The CDEI is looking for a team with a proven track record to run a discovery phase for a repository of transparency reports produced under the algorithmic transparency standard. Expected Contract Length 10 weeks - If the dates includ... Read more

• Closed

  Published a month ago

  CDEI Algorithmic Transparency Standard Repository; Discovery and Alpha Phase

  Centre for Data Ethics and Innovation (a directorate of DCMS)75,000 GBPClose date: 06/09/2022

  Summary of the work The CDEI is looking for a team with a proven track record to run a discovery phase for a repository of transparency reports produced under the algorithmic transparency standard. Expected Contract Length 10 weeks - If the dates includ... Read more

• Closed

  Published 2 months ago

  Technical Architecture Capability

  Department for Education3,000,000 GBPClose date: 01/09/2022

  Summary of the work DfE CXDT are looking for a supplier who can provide Technical Architecture capabilities as part of agile, multi-disciplinary teams, working alongside our in-house and other supplier delivery teams, designing and building services that ... Read more

• Closed

  Published 2 months ago

  Apprenticeships Digital Development, principal analysis across digital service build

  Department for Education4,190,000 GBPClose date: 01/09/2022

  Summary of the work We require principal analysis services to support the development of GDS compliant digital services users to support the continued development and live running of the service. As the service is already live we will require a handover f... Read more

• Closed

  Published 2 months ago

  The design, build and development of a website to support our innovation, research and data offer

  Social Care Wales50,000 GBPClose date: 31/08/2022

  Summary of the work To design and deliver an inclusive, accessible and bilingual Craft CMS-based website for sharing our innovation, research and data work, taking an agile, user-centred approach, building our capability to maintain and improve the websit... Read more

• Closed

  Published 2 months ago

  The design, build and development of a website to support our innovation, research and data offer

  Social Care Wales50,000 GBPClose date: 31/08/2022

  Summary of the work To design and deliver an inclusive, accessible and bilingual Craft CMS-based website for sharing our innovation, research and data work, taking an agile, user-centred approach, building our capability to maintain and improve the websit... Read more

• Closed

  Published 2 months ago

  Refer and Monitor

  Ministry of Justice3,250,000 GBPClose date: 26/08/2022

  Summary of the work To design and build out the ability to enrol and manage people on Accredited Programmes in prison and community. This work will involve working with an existing HMPPS digital team to extend the digital service Refer and Monitor to meet... Read more

• Closed

  Published 2 months ago

  GB-Bath: GW4 Alliance Website User Research and Development Project

  University of Bath75,000 GBPClose date: 19/09/2022

  The GW4 Alliance is undergoing a shift in strategic direction, evolving to become more external facing to support the broader research and innovation environment, and mission of our four universities. We need a website which reflects our mission and value... Read more

• Closed

  Published 2 months ago

  704787450-Project KALEIDOSCOPE -Delivering international information advantage and decision support

  Ministry of Defence660,000 GBPClose date: 23/08/2022

  Summary of the work Create a digital tool which will ingest international engagement data from different sources across Defence to help decision-makers improve international engagement activity. The tool should be user-friendly and be accessible for non-d... Read more

• Closed

  Published 2 months ago

  User Research Services

  NHS England80,000 GBPClose date: 22/08/2022

  NHS England is seeking support from a partner who can through work packages to provide the following: - Recruit participants for research to be carried out by NHS researchers - Work with NHS project teams to plan, conduct and analyse user research an... Read more

• Closed

  Published 2 months ago

  Spend forecasting automation

  Crown Commercial ServiceClose date: 22/08/2022

  Summary of the work CCS requires a team to complete investigation, recommendations and design into standardisation and automation of our spend forecasting process to enable effective business planning and monitoring of performance. The supplier will be re... Read more

• Stale pre-tender

  Published 2 months ago

  RFI

  Department for TransportClose date: 20/08/2022

  OUR AIMS - WHAT WE WANT TO ACHIEVE We want to provide our users with a high quality and rich reporting experience to help establish the networks of the future and meet passenger expectations, plan and analyse BSIP projects and allow the Office of th... Read more

• Closed

  Published 2 months ago

  K280021814 - Data Valuation and Governance Discovery

  Driver and Vehicle Standards Agency315,000 GBPClose date: 19/08/2022

  Summary of the work DVSA requires assistance to understand what its most valuable data assets are. These are the ones that support our core business activities. DVSA also needs to understand its current maturity in managing these assets. This will enable ... Read more

• Closed

  Published 2 months ago

  Apprenticeships Digital Development, Testing and Architecture

  Department for Education980,000 GBPClose date: 18/08/2022

  Summary of the work Require agile digital development, testing and solution/technical architecture services to support development of GDS compliant digital services users to support continued development and live running of the service. As service is alre... Read more

• Open

  Published 2 months ago

  Building and embedding our community management approach

  Social Care Wales185,000 GBPClose date: 05/10/2022

  in 2021/22 we worked with a supplier to help us develop our approach to community management and launch the Evidence Community on a digital platform. This brought about a step change in how we view communities and our role in supporting and enabling them.... Read more

• Closed

  Published 2 months ago

  Building and embedding our community management approach

  Social Care Wales185,000 GBPClose date: 02/09/2022

  in 2021/22 we worked with a supplier to help us develop our approach to community management and launch the Evidence Community on a digital platform. This brought about a step change in how we view communities and our role in supporting and enabling them.... Read more

• Closed

  Published 2 months ago

  DDaT – BEIS – HER GOV.UK Enhancement Alpha/ Beta copy

  Department for Business Energy & Industrial Strategy – Net Zero Buildings & Industry - Domestic412,500 GBPClose date: 16/08/2022

  Summary of the work Alpha – conduct multiple phases of user testing to feed into design and development of the high-fi eligibility checker prototype and scheme referral system Beta – Build upon prototypes from Alpha through continual user testing and des... Read more

• Closed

  Published 2 months ago

  DDaT – BEIS – HER GOV.UK Enhancement Alpha/ Beta

  Department for Business Energy & Industrial Strategy – Net Zero Buildings & Industry - Domestic412,500 GBPClose date: 16/08/2022

  Summary of the work Alpha – conduct multiple phases of user testing to feed into design and development of the high-fi eligibility checker prototype and scheme referral system Beta – Build upon prototypes from Alpha through continual user testing and des... Read more

• Closed

  Published 2 months ago

  Redevelopment of the NHS England licensing system for independent providers

  NHS England575,000 GBPClose date: 15/08/2022

  Summary of the work "NHSEI require a service team with experience in delivering services in line with GDS standards. They will need have a comprehensive knowledge of using Ruby on rails, ASP.NET MVC, Azure and full stack to support the redevelopment of th... Read more

• Closed

  Published 2 months ago

  TIT0384 - Network Management Duty: Policy Discovery

  The Department for Transport (DfT)175,000 GBPClose date: 15/08/2022

  Summary of the work • Undertake user research to identify key audience/user needs for update to the statutory network management duty. • Identify key considerations in network management – current and imminent – what good network management looks like fo... Read more

• Closed

  Published 2 months ago

  UK SBS DDaT22333 ACAS Service Design Approach to a Channel Strategy copy

  Advisory Conciliation and Arbitration Service (ACAS)550,000 GBPClose date: 12/08/2022

  Summary of the work ACAS is undergoing significant transformation, and while the teams have a common mission, we do not have a well-defined and widely agreed baseline of services. We need an experienced service design team to map our services, scale servi... Read more

• Closed

  Published 2 months ago

  704671451 PHP Developer MOD Digital Service Team

  MInistry of Defence, Defence Business Services (MOD, DBS)Close date: 04/08/2022

  Summary of the work MOD DBS seeks a developer for its external facing digital services. The developer will iteratively develop the services through discovery phase to live and maintain the integration of gov.uk/pay and gov.uk/notify services to Government... Read more

• Closed

  Published 2 months ago

  SE1073 - Creation and ongoing management of a new Club Matters website and branding exercise

  Sport England193,500 GBPClose date: 11/08/2022

  Summary of the work Sport England requires a supplier with experience of brand development and website build / ongoing management around Drupal CMS. Expected Contract Length 18 Months Latest start date Monday 31 October 2022 Budget Range Creation of ne... Read more