Tenders & contracts relating to customer experience

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Customer experience tenders & contracts

  • Open

    Published 18 days ago

    Request for quotation to trial technologies to improve customer experience through enhanced accessibility and special assistance services at Glasgow Airport – Challenge A

    price-tag-icon20,833 GBPtime-iconClose date: 18/11/2025

    Connected Places Catapult and Glasgow Airport have collaborated to create the Connected Airport Living Lab, a collaborative R&D asset used to showcase UK-developed innovations, attract investment, and act as an innovation catalyst for the aviation sector....

  • Open

    Published a year ago

    SE1181 Moving Communities

    price-tag-icon4,000,000 GBPtime-iconClose date: 25/11/2025

    • Data capture and KPI actualisation • Technology specialists • Academic research specialising in data validation, analytics and social value modelling • Customer experience and engagement • Market research • Quality and continuous improvement • New servi...

  • Open

    Published 19 days ago

    TFGM - Shelter Provision and Advertising

    time-iconClose date: 03/12/2025

    TfGM is seeking a holistic approach across specified assets with one partner a single delivery partner delivering across all services for efficiencies, a reduction in congestion and carbon emissions with consistent shelter design principles across all spe...

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  • Open

    Published 18 days ago

    Request for quotation to trial technologies to improve customer experience through enhanced accessibility and special assistance services at Glasgow Airport – Challenge B

    price-tag-icon20,833 GBPtime-iconClose date: 18/11/2025

    Successful solution partners are expected to trial their accessibility solutions with Glasgow Airport, the collaboration partner of Connected Places Catapult on the Connected Airport Living Lab (CALL) programme. The aim is to, through the pilot implementa...

  • Pre-tender

    Published 5 days ago

    Pre-Market Engagement (PME) – Data and Insights Transformation Partner

    price-tag-icon1,500,000 GBPtime-iconClose date: 21/11/2025

    This Pre-Market Engagement (PME) Notice issued by Tai Tarian to encourage Data and Insights Transformation Partner suppliers to register and attend a meet the buyer session for an anticipated procurement process. Tai Tarian is a not-for-profit Registered ...

  • Open

    Published 6 days ago

    Out of Hours Call Handling Service – 00267-CX

    price-tag-icon260,000 GBPtime-iconClose date: 12/12/2025

    Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including estate services) ...

  • Open

    Published 13 days ago

    25/023 - Managed Bandwidth Services Provider and Outsourced Network Operations Centre

    time-iconClose date: 28/11/2025

    Provision of a single supplier to deliver Managed Bandwidth Services and to establish and operate a National Operations Centre for Aurora Telecoms. The scope of contract for the Managed Bandwidth Service Provider (MBSP) includes but not limited to the des...

  • Open

    Published 2 years ago

    Adult Education Budget Allocations 2025

    price-tag-icon100,000,000 GBPtime-iconClose date: 02/10/2033

    Adult Education training provision that is accessible to all West Yorkshire residents. These contracts will deliver training provision that responds to individuals as set out in the West Yorkshire AEB Funding and Performance Management Rules and will enco...

  • Open

    Published 2 months ago

    Taff Telecoms Project 2025

    price-tag-icon60,000 GBPtime-iconClose date: 28/11/2025

    Taff are seeking to upgrade its current telecoms solution to a more advanced solution as a strategic move that aligns with our goals of enhancing efficiency, improving customer experience, and driving down costs. Taff currently has a traditional IP telep...

  • Pre-tender

    Published a month ago

    Pre-market Engagement for the provision of Waste Service Technologies.

    price-tag-icon1 GBPtime-iconClose date: 28/11/2025

    Denbighshire County Council (The Authority) are looking to engage with the market in relation to a comprehensive digital solution/s to support and enhance its waste management operations. The Authority is looking for solutions to include Customer Interact...

  • Open

    Published 5 years ago

    EPoS systems (2025 - 2029)

    price-tag-icon1,800,000 GBPtime-iconClose date: 05/12/2028

    This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...

  • Open

    Published 23 days ago

    Provision of Training Services to the Restaurant and Hospitality Skillnet

    price-tag-icon1,300,000 EURtime-iconClose date: 31/12/2030

    Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...

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