Tenders & contracts relating to customer experience
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Published a day ago
Planned Improvement Works
416,666,666 GBP
Close date: 19/03/2026Orbit is undertaking a strategic review of its planned improvement works operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes. Orbit plans to run a new procurement ...
- Open
Published 17 days ago
Professional Services Contract for Cambridgeshire County Council
35,000,000 GBPClose date: 09/03/2026The Highways and Transport Services delivered by the Council impact on the lives of everyone living, working, learning, and travelling in the County every day. The Council needs to ensure that it is in a position to respond to the changing needs of Cambri...
- Open
Published 7 days ago
University of Winchester - Catering Services
9,800,000 GBPClose date: 02/04/2026Following a comprehensive review of its catering operations, the University has decided to outsource its catering provision and appoint a specialist supplier to work in a transparent, collaborative partnership. The selected partner will be expected to bri...
- Open
Published 17 days ago
Professional Services Contract for Cambridgeshire County Council
Close date: 09/03/2026The Highways and Transport Services delivered by the Council impact on the lives of everyone living, working, learning, and travelling in the County every day. The Council needs to ensure that it is in a position to respond to the changing needs of Cambri...
- Open
Published 20 days ago
Strategic Digital Partner for Website and Mobile Applications
7,500,000 GBPClose date: 23/03/2026CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ...
- Open
Published a month ago
Strategic Brand Guardianship
6,000,000 GBPClose date: 23/02/2026Transport for Wales (TfW) is seeking to appoint a strategic Brand Guardianship agency to support the continued development, evolution, activation and governance of its multimodal, bilingual and distinctive brand. The successful supplier will provide expe...
- Pre-tender
Published a month ago
Preliminary Market Engagement Regarding Market Research Services
12,000,000 GBPClose date: 26/02/2026Network Rail procures B2C/B2B/CX research services & commercial/consumer market intelligence to support internal and external communications, marketing & engagement activities. This is currently done via a multi-lot framework with multiple suppliers per l...
- Open
Published 2 years ago
Bus Driver Training
100,000,000 GBPClose date: 02/10/2033To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...
- Pre-tender
Published 7 days ago
Fostering Recruitment Digital Solutions Preliminary Market Engagement Notice
Close date: 13/03/2026As announced in Renewing Fostering: homes for 10,000 more children, the Department for Education (DfE) is exploring how digital solutions can support the successful onboarding of more prospective foster carers. This could include providing a simple and ea...
- Pre-tender
Published 7 days ago
IT Project Services and Transformation
50,000,000 GBPClose date: 27/02/2026Develop and implement IT Project Services framework to rationalise and modernise WWU's software, applications and infrastructure to enhance the customer experience and to enable WWU to: • Engage the most suitable supplier for each IT project as simply and...
- Open
Published 17 days ago
Collection & Recovery Services
40,000,000 GBPClose date: 04/03/2026We are seeking to establish a new Collections & Recovery Services Framework that supports a redesigned operating model. This framework will be flexible, scalable, and adaptable, enabling innovation and continuous improvement in line with evolving business...
- Open
Published 3 years ago
Care and Support at Home Services Contract Re-open January 2026
232,104,000 GBPClose date: 23/02/2026The Council intends to appoint additional Individual Home Care Providers into the existing Alliances to address current capacity shortfalls within Lots 9 and 10. A capacity shortfall means existing Alliance Providers do not have sufficient capacity to mee...
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