Tenders & contracts relating to customer experience

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Customer experience tenders & contracts

  • Pre-tender

    Published 8 days ago

    Planned Improvement Works

    price-tag-icon416,666,666 GBPtime-iconClose date: 19/03/2026

    Orbit is undertaking a strategic review of its planned improvement works operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes. Orbit plans to run a new procurement ...

  • Open

    Published 24 days ago

    Professional Services Contract for Cambridgeshire County Council

    price-tag-icon35,000,000 GBPtime-iconClose date: 09/03/2026

    The Highways and Transport Services delivered by the Council impact on the lives of everyone living, working, learning, and travelling in the County every day. The Council needs to ensure that it is in a position to respond to the changing needs of Cambri...

  • Open

    Published 14 days ago

    University of Winchester - Catering Services

    price-tag-icon9,800,000 GBPtime-iconClose date: 02/04/2026

    Following a comprehensive review of its catering operations, the University has decided to outsource its catering provision and appoint a specialist supplier to work in a transparent, collaborative partnership. The selected partner will be expected to bri...

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  • Open

    Published 24 days ago

    Professional Services Contract for Cambridgeshire County Council

    time-iconClose date: 09/03/2026

    The Highways and Transport Services delivered by the Council impact on the lives of everyone living, working, learning, and travelling in the County every day. The Council needs to ensure that it is in a position to respond to the changing needs of Cambri...

  • Open

    Published a month ago

    Strategic Digital Partner for Website and Mobile Applications​​

    price-tag-icon7,500,000 GBPtime-iconClose date: 23/03/2026

    CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ...

  • Pre-tender

    Published a month ago

    Preliminary Market Engagement Regarding Market Research Services

    price-tag-icon12,000,000 GBPtime-iconClose date: 26/02/2026

    Network Rail procures B2C/B2B/CX research services & commercial/consumer market intelligence to support internal and external communications, marketing & engagement activities. This is currently done via a multi-lot framework with multiple suppliers per l...

  • Open

    Published 2 years ago

    Bus Driver Training

    price-tag-icon100,000,000 GBPtime-iconClose date: 02/10/2033

    To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...

  • Pre-tender

    Published 14 days ago

    Fostering Recruitment Digital Solutions Preliminary Market Engagement Notice

    time-iconClose date: 13/03/2026

    As announced in Renewing Fostering: homes for 10,000 more children, the Department for Education (DfE) is exploring how digital solutions can support the successful onboarding of more prospective foster carers. This could include providing a simple and ea...

  • Pre-tender

    Published 14 days ago

    IT Project Services and Transformation

    price-tag-icon50,000,000 GBPtime-iconClose date: 27/02/2026

    Develop and implement IT Project Services framework to rationalise and modernise WWU's software, applications and infrastructure to enhance the customer experience and to enable WWU to: • Engage the most suitable supplier for each IT project as simply and...

  • Open

    Published 24 days ago

    Collection & Recovery Services

    price-tag-icon40,000,000 GBPtime-iconClose date: 04/03/2026

    We are seeking to establish a new Collections & Recovery Services Framework that supports a redesigned operating model. This framework will be flexible, scalable, and adaptable, enabling innovation and continuous improvement in line with evolving business...

  • Pre-tender

    Published 16 days ago

    THE CROWN ESTATE FRAMEWORK FOR MANAGING AGENT SERVICES

    time-iconClose date: 26/02/2026

    The Crown Estate is evolving its approach to managing strategic portfolios in the marine environment - including ports, infrastructure, aquaculture, coastal assets, minerals extraction, transmission cables, subsea telecoms cables, and oil & gas infrastruc...

  • Open

    Published 5 years ago

    EPoS systems (2025 - 2029)

    price-tag-icon1,800,000 GBPtime-iconClose date: 05/12/2028

    This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...

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