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Tenders & contracts relating to ITSM

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ITSM tenders & contracts

  • Awarded

    Published 11 months ago

    BTA1875 ITSM Service Desk Platform

    price-tag-icon34,957 GBPtime-iconExpiry date: 09/07/2024

    ITSM Service Desk Platform: Crown Commercial Services G-Cloud 13 Contract, RM1557.13 Initial contract period of one year, with the potential to extend for up to 3 x 12 month periods.

  • Awarded

    Published 2 months ago

    STA - Service Desk Support - CPS 24/25

    price-tag-icon8,820 GBPtime-iconExpiry date: 30/04/2025

    To enable the continued use of the Project View application by the Business Improvement team this purchase is for the renewal of the Service Desk Support agreement provided by CPS to Historic England for the period of 01/05/2024 to 30/04/2025....

  • Awarded

    Published 3 years ago

    Service partner services, including service management, service desk and environment management

    price-tag-icon18,685,753 GBPtime-iconExpiry date: 30/06/2026

    The Ambulance Radio Programme ('ARP') on behalf of the Secretary of State for Health and Social Care (the 'Authority') is seeking to procure a supplier to fulfil the role of a service partner to support the Authority projects delivering the constituent pr...

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  • Awarded

    Published 3 years ago

    IT Service Management Tool Selection for Service Desk

    The EPA now requires a Service Desk tool that will work with the current team structure and reporting requirements while aligned to ITSM methodologies and the IT Infrastructure Library (ITIL) framework. The outcome will lead to a single system of record ...

  • Awarded

    Published 2 years ago

    Microsoft Azure Managed Services

    price-tag-icon555,600 GBPtime-iconExpiry date: 11/05/2024

    To maintain an Azure Tenancy on behalf of the customer, will host the data migrated from the former Data-centre. Access to this data will be provided via managed laptops and a remote virtual desktop solution. The Service Provider will also provide service...

  • Awarded

    Published 3 years ago

    Network Services Support

    price-tag-icon80,000 GBPtime-iconExpiry date: 23/12/2021

    Support for network infrastructure from past internet router at each IO. Support predominantly to be delivered remotely, but onsite support may be required. Scope of the support excludes the internet connection and associated router providing it, but...

  • Awarded

    Published 3 years ago

    Jira Service Desk

    price-tag-icon12,769.25 GBPtime-iconExpiry date: 08/03/2022

    Jira Licencing

  • Awarded

    Published 2 months ago

    CA13798 - Dixons Academies Trust - ITIL Service Desk - G-Cloud 13 RM1557.13, Lot 2 - Cloud Software

    price-tag-icon100 GBPtime-iconExpiry date: 30/04/2027

    ITIL Service Desk Solution via G-Cloud 13, Lot 2 - Cloud Software. Direct Award Process. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA13798. Not registered: Visit https://supplie...

  • Awarded

    Published a year ago

    Helpdesk Software

    price-tag-icon294,000 GBPtime-iconExpiry date: 15/01/2024

    The provision of multi-channel helpdesk software for managing customer and citizen requests via email, forms, chat, social and voice. Features include: • Email ticketing. Manage conversations between users and staff (agents) • Knowledgebase & Manual...

  • Awarded

    Published 10 months ago

    SPS-02102 ITSM (IT Service Management) Professional Services

    price-tag-icon54,560 GBP

    SPS sought proposals from qualified vendors to provide a ServiceNow implementation for IT Service Management and Creator Workflows. The successful supplier will be responsible for providing all necessary resources, tools, and expertise required to success...

  • Awarded

    Published 3 years ago

    Provision and Operation of Information and Communications Technologies (ICT) Managed Services

    The NTA is seeking an experienced ICT Managed Services partner in order to provide a range of ICT Managed Services. The range of services required may include: • Delivery and Execution of Service Desk Services - The Service Desk is a vitally important par...

  • Awarded

    Published 3 years ago

    Transition Readiness activities for the HMRC Technology Sourcing Programme copy

    price-tag-icon1,000,000 GBP

    Summary of the work A requirement for a minimum of 5 and a maximum of 10 Transition resources to undertake Transition Discovery work Expected Contract Length 6 months, with provision for an extension of up to a further 3 months Latest start date Monday ...

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