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Tenders & contracts relating to ITSM

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ITSM tenders & contracts

  • Awarded

    Published 3 years ago

    Service Desk Management, Deskside and Infrastructure Support Services

    Fáilte Ireland wishes to enter into a single supplier contract for the provision of a suite of SLA-governed IT Service Desk Management, Deskside and Infrastructure Support Services (to ITIL standard), including “Service Management” support....

  • Awarded

    Published 3 years ago

    IT Service Management system

    price-tag-icon260,000 GBPtime-iconExpiry date: 30/11/2023

    Licences for access to HaloITSM Saas and associated support Keywords: ITSM, Halo, ICT

  • Awarded

    Published a year ago

    ICT Platform and Support Service for Tricuro

    price-tag-icon731,682 GBP

    ICT Platform and Support Service for Tricuro Lot 1: Tricuro Support Limited (“Tricuro”) are seeking to contract with an ICT Services provider for ICT Platform and Support Services. Tricuro are a Local Authority Trading Company (LATC) with BCP Council. Tr...

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  • Awarded

    Published 2 years ago

    Integrated Workplace Management System (IWMS)

    This Voluntary ex ante transparency (VEAT) notice acknowledges that Trinity College Dublin proposes to renew a contract with Planon Software. This continuation in licencing, maintenance and support is for the Integrated Workplace Management System (IWMS) ...

  • Awarded

    Published 12 months ago

    WHPC00520

    price-tag-icon11,019.84 GBPtime-iconExpiry date: 30/03/2024

    Splicecom Telephony Support Additional information: ENG-HLP-SLVR-1 Splicecom Telephony Service Desk Support - Direct Award - SBS/19/AB/WAB/9411/23

  • Awarded

    Published 12 months ago

    RFT for provision of IT Managed Services

    Lot 270865: RFT for provision of IT Managed Services to ComReg In summary, the Services comprise of the provision of assistance to ComReg, in relation to an experienced IT Managed Services Partner who can provide best practice IT Service Desk Resourcing ...

  • Awarded

    Published a year ago

    Provision of an ITSM Solution

    price-tag-icon160,000 GBPtime-iconExpiry date: 05/04/2026

    Supply, implement and maintain an ITIL aligned IT Service Management Solution for Warrington Borough Council. Keywords: ITSM, IT Service Management

  • Awarded

    Published 2 years ago

    ICT MANAGED WORKPLACE SERVICES

    price-tag-icon9,000,000 GBP

    Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and o...

  • Awarded

    Published 2 years ago

    Framework Agreement for Network of Employability Support and Training – Vocational Training Framework 2022-2026

    price-tag-icon9 GBP

    CCP aims to establish a new Network of Employability Support and Training (NEST) Vocational Training Framework programme (“the Framework”) on behalf of the six local authorities under the ESES CRD (Edinburgh, Fife, Scottish Border, West Lothian, Mid Lothi...

  • Awarded

    Published 10 months ago

    LPP IM&T IT Managed Service (Lot 9) Further Competition: Provision of IT Services

    price-tag-icon16,549,132.78 GBP

    The Council entered into a contract with BT in December 2015 for the delivery of IT services. The scope and term of the contract was extended in September 2017 until December 2023. The contract cannot be further extended. IT services provided under the co...

  • Awarded

    Published 3 years ago

    PROCUREMENT OF HARDWARE BREAK/FIX CONTRACT

    price-tag-icon131,080 GBPtime-iconExpiry date: 31/03/2025

    1. Laptop/Macbooks: EIS will require Hardware Break/Fix support of 565 laptops which includes a mixed economy of HP Laptops and MacBook's (some are Windows 10/macOS dual boot, some are macOS). These vary in age, being purchased between 2013 and 2020. ...

  • Awarded

    Published 3 years ago

    IT Service Management Toolset Configuration

    price-tag-icon479,590 GBPtime-iconExpiry date: 26/04/2021

    Configuration of the Authority's ITSM toolset to support the Authority's ways of working including challenges, prioritisation, implementation plans, resource requirements/profiles, documentation, training etc.

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