Tenders & contracts relating to ITSM
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- Awarded
Published 12 months ago
Supply of Insurance Services Y22018
150,000,000The Framework Agreement covers the provision and ability to provide a wide range of Insurance Services and will be split into 2 LOTs: LOT 1 – Insurance Providers, Brokerage and Associated Services This includes, but is not limited to: Business and student...
- Awarded
Published 3 years ago
Delivery Partner for the FCDO's Future Service Management (FSM) Programme
2,986,406.2 GBPSummary of the work Define the Operating Model, Organisation Design and toolset strategy for the Service organisation. Document the rationale for make or buy recommendations. Create the Outline Business Case, ensuring approval. Then develop the Full Bu...
- Awarded
Published 3 years ago
DHSC - Service Management & Operations Capability
1,249,500 GBP
Expiry date: 31/07/2021DHSC - Service Management & Operations Capability. Resource Management Service. Provision of Service Management, Service Desk and Service Operations Capability.
- Awarded
Published 2 years ago
Y22007 - Communication Solutions and Associated Telephony Services
7,200,000,000 GBPThe Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a L...
- Awarded
Published 2 years ago
Service Matter Expert to assist with Service desk contract renewal
40,000 GBPExpiry date: 13/02/2023Supply of Service Management consultants to assist with the production of the ITT for the Service desk renewal project
- Awarded
Published 5 months ago
Provision of Education Software as a Service
925,543 GBPExpiry date: 31/03/2029A Call-Off Contract for the provision of an Education IT system and support services from Kent Commercial Services (KCS) Managed services framework Ref: Y20023. This Software-as-a-service contract will be utilised by The London Borough of Harrow for th...
- Awarded
Published 2 years ago
RTÉ IT Helpdesk and Managed Support Services
400,000RTÉ invites submissions from suitable competent suppliers for the supply of an IT Helpdesk and Managed Support Service as follows: Provide an offsite Service Desk function which will include: • Ticket resolution, where tickets are generated by RTÉ end use...
- Awarded
Published 3 years ago
LS/CMI System Centralisation and Support
The LS/CMI is a comprehensive offender case management instrument used for risk assessment for individuals convicted by the courts across Scotland. The Scottish Government intends to award a contract to finalise the centralisation of this system and to pr...
- Awarded
Published 6 months ago
ITSM Tooling Riverbed September 23 Support Renewal and Trade-Up HW & SW with Support
1,272,785.11 GBPExpiry date: 01/09/2024The Authority's ISM (Operational Service Management) ITSM (Integrated Technical Solutions Management) Tooling SMITS (Service Management Integrated Technical Solutions) includes a collection of various software licences and their associated software licenc...
- Awarded
Published 2 years ago
ITSM Software - G-Cloud 12 Call-off Contract
202,340 GBPExpiry date: 30/11/2024Contract for the provision of ITSM Software
- Awarded
Published 3 years ago
Variation to Contract - ITSM Service desk Tool
15,800 GBPExpiry date: 11/02/2022Variation - option within the contract to extend by 12 months. The CMA wishes to engage with a single supplier to work with and deliver step changes in our current IT Service Management model. This particular element is to implement a best in class ITSM ...
- Awarded
Published 3 years ago
IT Service Management System for PCC & CCC (ITSM)
82,363 GBPExpiry date: 01/10/2024Help Desk recording, management and resolution for all IT issues experienced by users in Peterborough City Council and Cambridgeshire County Council Keywords: ITSM, Help Desk, Cloud Hosted
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