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Tenders & contracts relating to Customer-care services

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Customer-care services tenders & contracts

  • Awarded

    Published 4 years ago

    Call centre

    time-iconExpiry date: 16/04/2025

    Irish Water is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing an excellent service to customers that meets customers evolving needs and requirements, while takin...

  • Awarded

    Published 4 years ago

    Outsourced Business Process Services to Support SEAI Programmes

    The Sustainable Energy Authority of Ireland (SEAI) was established under the Sustainable Energy Act 2002. It works with the public, businesses, government and communities to achieve a cleaner energy future. SEAI is funded by the Government of Ireland thr...

  • Awarded

    Published 4 years ago

    Helpdesk and support services

    price-tag-icon12,000,000 EURtime-iconExpiry date: 10/03/2024

    The Sustainable Energy Authority of Ireland (SEAI) was established under the Sustainable Energy Act 2002. It works with the public, businesses, government and communities to achieve a cleaner energy future.The objective of this RFT was to identify and app...

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  • Awarded

    Published 4 years ago

    Provision of Customer Call Centre and Processing Services

    NMBI management wish to exploit the contact centre expertise of operators to provide support that will contribute to a more effective and efficient handling and throughput of primarily overseas applications. NMBI is looking for an operator that has the...

  • Awarded

    Published 4 years ago

    Call centre

    price-tag-icon15 EURtime-iconExpiry date: 12/12/2023

    NMBI management wish to exploit the contact centre expertise of operators to provide support that will contribute to a more effective and efficient handling and throughput of primarily overseas applications. The objective of the project is to establish a ...

  • Awarded

    Published 4 years ago

    Request for tenders for the provision of approximately 19,500 gift cards for the Household Surveys incentivised participation schemes.

    This contract is for the supply and delivery of approximately 19,500 gift cards with values varying between €30, €40 and €50 each, for the Central Statistics Office Household Surveys incentivised participation schemes. A)The supply and delivery of approx...

  • Awarded

    Published 4 years ago

    Presents and rewards

    price-tag-icon584,940 EURtime-iconExpiry date: 13/07/2021

    This contract is for the supply and delivery of approximately 19 500 gift cards in tranches, with values varying between 30 EUR, 40 EUR and 50 EUR each. This contract is for the supply and delivery of approximately 19 500 gift cards with values varying be...

  • Awarded

    Published 5 years ago

    Software package and information systems

    This procurement follows the innovation partnership procedure and seeks innovative businesses to help UU tackle key industry challenges in innovative ways. The top applicants will win places in UU's innovation lab. The lab is a 10-week programme and parti...

  • Awarded

    Published 5 years ago

    Miscellaneous services

    price-tag-icon3,800,000 GBPtime-iconExpiry date: 09/08/2023

    Crown Commercial Service (CCS) as the authority has appointed a single supplier, to provide a range of employee benefits across UK public sector authorities via an online employee benefits platform. The framework agreement includes the following core bene...

  • Awarded

    Published 5 years ago

    Call Monitoring ***AWARD***

    price-tag-icon128,409 GBPtime-iconExpiry date: 21/07/2022

    "Status: Awarded" A contract award notice following a Further Competition for Call Monitoring Services has been awarded to Tunstall Healthcare Limited.

  • Awarded

    Published 5 years ago

    Call Monitoring ***AWARD***

    price-tag-icon128,409.06 GBPtime-iconExpiry date: 21/07/2022

    "Status: Awarded" A contract award notice following a Further Competition for Call Monitoring Services has been awarded to Tunstall Healthcare Limited.

  • Awarded

    Published 5 years ago

    Highway toll services

    price-tag-icon373,000,000 EUR

    Transport Infrastructure Ireland (the "Authority") has appointed a contractor to provide tolling operation services for the next-generation M50 Tolling Operation and any toll points which the Authority may introduce and/or operate in the future on the roa...

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