Tenders & contracts relating to Customer-care services

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Customer-care services tenders & contracts

Awarded
Published 3 years ago
Innovation Partnership — United Utilities Innovation Lab 3
The procurement process followed the Innovation Partnership procedure and was intended to encourage innovative businesses to help United Utilities tackle key efficiency, safety and customer challenges in innovative ways. The United Utilities Innovation La...
Awarded
Published 3 years ago
Innovation Partnership - United Utilities Innovation Lab 3
The procurement process will follow the Innovation Partnership procedure and is intended to encourage innovative businesses to help United Utilities tackle key efficiency, safety and customer challenges in innovative ways. The United Utilities Innovation...
Awarded
Published 3 years ago
Customer Contact Centre Services
The contracting entity procured a framework agreement contract for the delivery of contact centre services. The framework is a sole supplier framework. It is proposed that the contract will include the following, and any associated and related services: c...

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Awarded
Published 3 years ago
Call centre
The contracting entity procured a framework agreement contract for the delivery of contact centre services. The framework is a sole supplier framework. It is proposed that the contract will include the following, and any associated and related services: c...
Awarded
Published 3 years ago
Customer-care services
The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. The CRU has a wide range of economic, customer protection and safety responsibilities in energy and water. The CRU’s mission is to regulate water, energy...
Awarded
Published 4 years ago
GB-Lowestoft: DA- Duty of Care provider- contract renewal
28,549 GBPExpiry date: 31/07/2021
Extension of ISOS contract including enhancement of services, plus support for UK/national travel and additional support on Workplace resilience
Awarded
Published 4 years ago
Telephone Based Customer Surveying for Connexus
29,576.08 GBPExpiry date: 31/12/2021
The aim of this tender is to appoint a single service provider to carry out a defined set of telephone-based customer surveys, including; - To securely receive (via File Transfer Protocol, or FTP) weekly and monthly CSV (or other excel format) datasets o...
Awarded
Published 4 years ago
Provision of Catering and Events EPOS Payment & Loyalty Application
PURCH1813 – Provision of Catering and Events EPOS Payment & Loyalty Application Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper ten...
Awarded
Published 4 years ago
Customer-loyalty programme
Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or commu...
Awarded
Published 4 years ago
Award of Secure care services
61,900 GBP
This notice covers retrospective spend by the Council against Direct Awards from the Scotland Excel Framework Agreement for Award of Secure care services(reference 0219) for the period of 01/04/2019 to 31/03/2020 ;  NB after the initial task is completed...
Awarded
Published 4 years ago
Electronic cards
190,000 EUR
This contact is for the supply and delivery of approximately EUR 190 000 worth of gift cards for the Central Statistics Office's Household Surveys incentivised participation scheme. The initial requirement will be for gift cards with values of EUR 15 and ...
Awarded
Published 4 years ago
Call centre
Expiry date: 16/04/2025
Irish Water is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing an excellent service to customers that meets customers evolving needs and requirements, while takin...