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Tenders & contracts relating to Customer-care services

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Customer-care services tenders & contracts

  • Awarded

    Published a year ago

    Business Process Outsourcing Customer Services

    price-tag-icon63,000,000

    Thames Water is seeking to award Services Agreements to multiple providers for the provision of customer services across three lots: Lot 1 - Digital led customer contact: delivering first tier contact on digital medium Lot 2 - Transactional Back Office an...

  • Awarded

    Published a year ago

    GB-Telford: Healthwatch Telford & Wrekin

    price-tag-icon3,000 GBPtime-iconExpiry date: 31/03/2028

    Provision of a local Healthwatch Service to act as the consumer champion of health and care services for the borough of Telford & Wrekin

  • Awarded

    Published a year ago

    20/095 - Step 1 - Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland

    price-tag-icon16,800,000 EUR

    Gas Networks Ireland is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing a quality and flexible service to customers, one that helps to strengthen the company’s co...

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  • Awarded

    Published a year ago

    20/095 - Step 1 - Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland

    Gas Networks Ireland is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing a quality and flexible service to customers, one that helps to strengthen the company’s co...

  • Awarded

    Published 2 years ago

    Market Research Services

    market research services contract for four separate Lots. Companies are invited to respond either individually to one of the four of the Lots, or a combination of any or all of the Lots. Lot 1: Electric Ireland Customer Experience Tracking Lot 2: Electric...

  • Awarded

    Published 2 years ago

    Market Research Services

    market research services contract for four separate Lots. Companies are invited to respond either individually to one of the four of the Lots, or a combination of any or all of the Lots. Lot 1: Electric Ireland Customer Experience Tracking Lot 2: Electr...

  • Awarded

    Published 2 years ago

    Physical Gift Cards for the CSO’s Household Surveys Incentivised Participation Scheme

    price-tag-icon242,475 EUR

    The provision of approximately €250,000 worth of physical gift cards for the Central Statistics Office’s Household Surveys Incentivised Participation Scheme. The requirement of this RFT is for physical gift cards that can be used both online and in part...

  • Awarded

    Published 2 years ago

    Physical Gift Cards for the CSO’s Household Surveys Incentivised Participation Scheme

    The provision of approximately €250,000 worth of physical gift cards for the Central Statistics Office’s Household Surveys Incentivised Participation Scheme. The requirement of this RFT is for physical gift cards that can be used both online and in part...

  • Awarded

    Published 2 years ago

    The provision of extra care services at The Laureates

    price-tag-icon137,990 GBPtime-iconExpiry date: 31/03/2023

    Direct award

  • Awarded

    Published 2 years ago

    The provision of extra care services at The Laureates

    Direct award

  • Awarded

    Published 2 years ago

    Supply of Lifeline equipment via NHC Framework

    price-tag-icon250,000 GBPtime-iconExpiry date: 31/03/2027

    Supply of Lifeline equipment via NHC Framework

  • Awarded

    Published 2 years ago

    Technology Enabled Care Services

    price-tag-icon67,329 GBP

    This notice reflects the actual value of call-off spend against the Scotland Excel National Framework for Technology Enabled Care Services by Scottish Borders Council during the 12 month period 1st April 2021 - 31st March 2022. Technology Enabled Care Se...

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