Tenders & contracts relating to Customer services

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Customer services tenders & contracts

Awarded
Published 4 months ago
Provision of a Front Office Counter Service
39,900,000 GBP
The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service. Lot 1: The Front Office Count...
Awarded
Published 4 months ago
Provision of Front Office Counter Service - PS/23/205
13,100,000 GBPExpiry date: 31/03/2025
The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service.
Awarded
Published 4 months ago
Online platform for the sale and marketing of collector coins issued by the Central Bank of Ireland
330,000 EUR
As per the Prior Information Notice, published on 5 January 2024, the Central Bank of Ireland is currently commencing a project to outsource its collector coin function. This project will involve a competitive tender for the services required, and it is ...

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Awarded
Published 4 months ago
Department for Business and Trade- Business Support Service (tendered as 'Business Information Service 2024')
7,500,000 GBPExpiry date: 31/03/2025
The Department for Business and Trade is seeking to award to a supplier to provide a service to provide information, advice, guidance and signposting for any kind of business, including pre-start-ups, in England. This new service will replace the exist...
Awarded
Published 4 months ago
Department for Business and Trade- Business Support Service (tendered as ‘Business Information Service 2024’)
7,500,000 GBP
The Department for Business and Trade has procured a service to provide information, advice, guidance and signposting for any kind of business, including pre-start-ups, in England. This new service will replace the existing Business Support Helpline. The ...
Awarded
Published 4 months ago
ID 4692815 DfE - Tourism NI - Consumer Sentiment Research
500,000 GBP
Tourism Northern Ireland (Tourism NI) is responsible for the marketing of Northern Ireland (NI) as a tourist destination to domestic tourists (from within NI) and visitors from the Republic of Ireland (ROI). Under the Tourism NI Operating Plan (2023/24), ...
Awarded
Published 5 months ago
Digital Experience and Digital Enablement
99,835,217 GBP
This contract has been awarded following the conclusion of a procurement process. The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to deliver digital ...
Awarded
Published 5 months ago
NERARS
National Education Recruitment Advertising & Resource Services (Lot 1) plus Student Marketing (Lot 2)
Awarded
Published 5 months ago
Tenant Satisfaction Survey
17,640 GBP
Wholescale Tenant Satisfaction Survey by carrying out of fieldwork and the provision of a comprehensive report and analysis of the responses to the agreed questionnaire from our social rent tenants and our sharing owners. Open tender process with SPD sel...
Awarded
Published 5 months ago
Corporate Customer Satisfaction Survey Tool
35,432 GBPExpiry date: 31/01/2025
Provision of service to allow for the capture of customer feedback across multiple channels. The service will provide reporting and insight into customers interactions with the council Keywords: Customer, Satisfaction, Survey
Awarded
Published 5 months ago
Leisure Development Partner for the UK Leisure Framework 2022-2026
DLL has appointed a Single Contractor under a UK wide public sector Framework Agreement to assist with the development of new and the redevelopment of existing Leisure / Sports related facilities and services. The scope of the works and services to be del...
Awarded
Published 5 months ago
PS23306 Evaluation framework and baseline evaluation for the Net Zero domain
94,990 GBPExpiry date: 30/05/2024
***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION This procurement is being concluded following a mini competition under the Crown Commercial Services DPS RM6126 - Research & Insights. Brief Description of Requirement This procurement is...