Award of contract notice for a framework agreement for a quality and security control system (Web application) for the Norwegian Armed Force's landing sites

Description

The Norwegian Armed Forces has entered into a framework agreement for the procurement of access to and use of a web application (continuing service contract for the procurement of services over the internet), which will function as an operations, quality, and safety management system for landing sites operated by the Norwegian Armed Forces. The framework agreement will also include the procurement of operational and maintenance services for the web application, as well as the option for further development of the web application if required (development services). Lot 1: The Norwegian Armed Forces need an operations, quality, and security management system to see to the requirements for landing sites from international aviation authorities (ICAO) and European aviation authorities (EASA) respectively, where the system that is procured must fulfil, amongst other things, the requirements in the ICAO convention's Annexes 14 and 15, ICAO Safety Management Manual (SMM) Doc. 9859/2017, as well as the EU regulations 139/2014 (EASA ADR) and 376/2014. The framework agreement will involve the tenderer being responsible for the system (total responsibility) so that the web application functions in accordance with the requirements set for the system in the requirements specification. The framework agreement has an estimated value of NOK 16,000,000 and a total value of NOK 18,000,000. There are a total of 6 landing sites that will use the system that will be covered by the framework agreeement. The framework agreement will, however, be open for more landing sites being included in accordance with the detailed terms described in the framework agreement. The number of users of the web application is estimated to be 200 - 400 users at the landing sites with the most users, and 20 - 50 users at the landing sites with the fewest users, whilst some landing site(s) have 150 -200 users. The system must, amongst other things, cover the following functions at the landing sites: - Report events and deviations at the landing sites - Get an overview of unresolved cases/events and the option to classify the events according to the risk level and degree of seriousness. - Be able to follow-up cases in a specific work flow with defined deadlines in order to carry out the respective assignments in the work flow, and the option to delegate cases to the correct person at the correct time according to role, responsibility, and authority. - Library with predefined risk categories, as well as corresponding categories for measures (risk management). - Generate inspections according to fixed intervals for equipment in accordance with predefined criteria for quality. - Options to make self-defined check lists. - Overview of certificates and training that must be carried out/has been carried out by employees connected to the landing sites, which corresponds with their role, responsibility, and authority (competence management).