Awarded contract

Published a year ago

Business Process Outsourcing

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Buyer

Dwr Cymru Cyfyngedig

Close date

2024-09-23

Description

DCC are looking for a suitably experienced and capable organisation to provide Business Process Outsourcing (BPO) for a number of back and front office activities. The BPO service provider will work with DCC's onshore teams to deliver its account, credit and workforce management objectives by managing the office-based processes and activities within the work streams. Lot 1: Business Process Outsourcing (BPO) for a number of back and front office activities.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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CPV Codes

79512000 - Call centre

79510000 - Telephone-answering services

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