RM1043.8-1-Government Legal Department Intranet Redevelopment - Alpha and Beta Phases-closed

Description

About adding context and requirements test Pre-market engagement n/a Work done so far A discovery was completed in February 2024 which identified a prioritised list of user stories developed from user and business needs, opportunities to improve and a potential technical design approach to meet the needs. The recommendation from discovery was to prototype and test the following in alpha in SharePoint Modern: - different approaches to a devolved publishing workflow allowing a level of self-publication for teams and automating site creation - an improved information architecture and interaction design that aligns to government digital design patterns This establishes the preferred technological approach for the beta phase. Which phase the project is in Alpha Existing team The supplier will work with digital specialists and subject matter experts at GLD in an Agile multidisciplinary team to deliver the alpha. GLD will provide: - programme manager - subject matter experts (from the Communications team) - M365 developers - business engagement manager - content designer Address where the work will be done Government Legal Department, 102 Petty France, London SW1H 9GL Working arrangements The majority of work can be completed remotely. However, to help develop a collaborative agile team culture, the supplier should be able to attend workshops and meetings with stakeholders in our London office from time to time. Any travel and subsistence expenses should be within those costs budgeted at the outset of the project and shown separately. All travel and subsistence expenses will need prior approval. Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS) Latest start date 2024-09-02 Enter the expected contract length: 6 months Special terms and conditions This contract will be formed of alpha and beta stages. If the delivery of alpha is successful, the Buyer will choose to proceed with beta. If the alpha stage is unsuccessful or the Buyer chooses not to proceed with beta the contract will be terminated and no further costs incurred. Write the term or acronym: Eagle Write the term or acronym: GLD Explain the term or acronym: The name of Government Legal Department's intranet Explain the term or acronym: Government Legal Department Are you prepared to show your budget details?: Yes Indicative maximum: 300000 Indicative minimum: 200000 Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work Delivery of the alpha and beta phases of an intranet redesign project, updating it from SharePoint Classic to SharePoint Modern. Where the supplied staff will work London Where the supplied staff will work No specific location (for example they can work remotely) Why the work is being done The current version of the intranet has been in use since 2016 and is based on SharePoint Classic, which is no longer being supported by Microsoft. Alongside the functionality issues being caused by the outdated technology, the discovery phase also identified access and usability issues for end users and a number of opportunities to improve. The business problem you need to solve The following pain points were identified in the discovery phase: - The current structure, design and navigation is preventing users from accessing the information they need - The layout doesn't work well with smaller screens - Users with assisted digital requirements are having difficulties using certain parts of the intranet - There are significant access issues for employees based in other government departments which means they cannot get core information and don't feel part of GLD - The ‘People Finder’ tool isn’t providing useful results - The current publishing model causes a bottleneck for internal teams The opportunities to improve are: - Improved information architecture and interaction design that aligns to government digital design patterns - A devolved publishing model that allows a level of self-publication and content management for teams - Workflow authorisation and site creation automation using PowerAutomate workflow functionality - Fully WCAG 2.2 compliant, for web content on a variety of desktops, laptops, tablets, and mobile devices - Integration with MS Apps (OneDrive, M365, Office (inc. SharePoint), ServiceNow, and any other required integrations First user type: Intranet users First user type: Content publishers Enter more details about this user type: GLD employees using GLD IT and GLD employees based in other government departments using their IT Enter more details about this user type: GLD employees who have permission to publish content for their business area